Error: the site can’t supply delivery options at the moment

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  • Plugin Author Afterpay

    (@afterpayit)

    Hello @yasirhamid,

    Thanks for your message.

    From the description of the challenge, one potential approach would be to ensure that shipping is configured in the admin dashboard. If shipping isn’t configured at all then shipping options cannot be displayed in the express checkout window. If shipping is setup only for specific locations, then this message will be displayed for customers looking to ship outside of those locations.

    If the information above does not pertain to the current challenge, or further assistance is required, the team would be happy to assist with a comprehensive investigation. Please submit a support request using the following web form and include a link to this support thread in your request: https://help.afterpay.com/hc/requests/new?ticket_form_id=193406

    A member of the team will then reach out to you within 1 business day.

    Thank you.

    Plugin Author Afterpay

    (@afterpayit)

    Hi @yasirhamid,

    Thank you for confirming that the suggested actions resolved this challenge and for the detail supplied.

    Thread Starter yasirhamid

    (@yasirhamid)

    @afterpayit
    Thank you very much

Viewing 3 replies - 1 through 3 (of 3 total)
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