Inconsistent language between the feed and the website

  • Resolved basler

    (@basler)


    3 years, 4 months ago

    Hi

    I have an issue with google merchants. Usually all works perfect an im happy with the plugin. About two days ago google merchant center did send me following issue with the feed:

    Inconsistent language between the feed and the website

    I didnt change anything on the feed. So what can i do? I tried to let them review manually. But they say it still is not fixed. The Store is based in switzerland, the main language is german. The store language is german, the products are in german. So i dont know where the issue is. They warned me to suspend my merchants account if i dont fix it. I cant find any solution for it. i think why they have the issue is maybe because i got the GTranslate Plugin? This Plug in do switch language because of the browser language of the user. Maybe there is a problem? In the feed i cant find any informations about language setting. Please help me, i dont want to loose access to merchant :/

    Thx for your help.

    Regards

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Ohidul Islam

    (@wahid0003)

    Hi @basler,

    You are right. The problem is because of the GTranslate plugin. If Google crawls your site from the USA then they get the English language. When you are running a Google Shopping promotion, do not use any auto Language or Currency switcher plugin. For multi-language, use WPML or Polylang, or TranslatePress plugin.

    • This reply was modified 3 years, 4 months ago by Ohidul Islam.
    Thread Starter basler

    (@basler)

    Hi Ohidul

    Thank you very much helped me a lot ??

Viewing 2 replies - 1 through 2 (of 2 total)
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