White page due to St Security plugin

  • Resolved balamkin

    (@balamkin)


    3 years, 4 months ago

    While I am working with the customization of my blog, whenever I attempt to add a new page, the content is not loaded and nothing can be viewed or clicked (white screen).
    While exploring the troubleshooting of WordPress, there is a suggestion to deactivate plugins and then activate them back one by one to spot which one is causing the conflict.
    ST Security is the only one that while active is creating the issue thus I am unable to work on adding new content within my blog.

    Is there any known workaround to this matter related to your plugin?
    Thank you very much.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    No, this is something particular to your website. Please provide its URL and we will assist you further.

    Thread Starter balamkin

    (@balamkin)

    Sure thing. My URL is: https://cookology.ca/

    I was working with a theme (Elara by Lyra Themes). While working on customization, I am adding or attempting to add a new page which will be the about page. Right now i have to deactivate your plugin to be able to work on the site however, i am changing now themes as well and it seems that the issue is still there.

    Thank you for your prompt answer.

    • This reply was modified 3 years, 4 months ago by balamkin.

    @balamkin,

    Please review this forum topic. We were having a similar issue. Perhaps our lessons learned will help solve your issue.

    Cheers!

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @balamkin

    Would it be possible to try using an incognito browser with all extensions disabled?

    Regards,
    Stanimir

    Plugin Author Elena Chavdarova

    (@elenachavdarova)

    Marking as resolved due to no reply.

    Regards,

    Elena

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘White page due to St Security plugin’ is closed to new replies.