• Resolved JoskeVermeulen

    (@joskevermeulen)


    Hi David,

    I did send you an email several days ago, because I was wondered if it was really you. The plugin wasn’t updated in years… Today I installed the new update of the pro version. But it did not work, it totally changes everything and does not look ok, images are out of the page, the other ones of the carousel are in the left corner below, without the image itself, so I went back to the old version (4.6.0). Don’t get me wrong, I’m a big fan of your plugin. I presume everything can be fixed and something went wrong with the email, that’s why I try it over here.

    Kind regards,

    Koen

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author bqworks

    (@bqworks)

    Hi Koen,

    Yes, it’s me. I’ve decided to launch the plugins here and changed the domain from bqworks.com to bqworks.net. I didn’t receive an email at the new address, which you can find on bqworks.net.

    If you can please update again and I’ll take a quick look to see what causes the issue. This wasn’t reported before and it should be fixable.

    Best,
    David

    Thread Starter JoskeVermeulen

    (@joskevermeulen)

    Hi David,

    Super, glad to see you back! I updated it, so you can check it.

    Kind regards,

    Koen

    Plugin Author bqworks

    (@bqworks)

    Please try to clear the cache of the website, because I think the previous version still loads for me.

    Best,
    David

    Thread Starter JoskeVermeulen

    (@joskevermeulen)

    I did now,

    Kind regards,

    Koen

    Plugin Author bqworks

    (@bqworks)

    For me it displays fine. Can you post some screenshots of how it displays for you?

    Best,
    David

    Thread Starter JoskeVermeulen

    (@joskevermeulen)

    Hi David,

    I can’t add screenshots over here, but I send them to myself via Wetransfer. Download link
    https://we.tl/t-LodZKiS93p

    Below the page is a big white screen. In the top left corner are lost images, but they are all below in the white screen on the bottom of the website. The carrousel appears fine, but when you click on an image to enlarge it, it happens.

    Kind regards,

    Koen

    Plugin Author bqworks

    (@bqworks)

    So you see the problem only after you click on the image to enlarge it? If so, please try to clear the browser cache and check again.

    Best,
    David

    Thread Starter JoskeVermeulen

    (@joskevermeulen)

    You beat me to it. ?? I was just thinking about that too. I just did it and it works fine now. The layout is a bit different, but very good. You are the best!

    Thank you very much!

    Kind regards,

    Koen

    Plugin Author bqworks

    (@bqworks)

    You’re welcome! ?? The fancybox layout is a little different because I’ve updated it from v2 to v3.

    Best,
    David

Viewing 9 replies - 1 through 9 (of 9 total)
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