Recounting stats from under tools has made all sales count to zero

  • Resolved Abhi

    (@abhi9)


    3 years, 5 months ago

    Recounting stats from under tools has made all sales count to zero.

    Wordpress Version 5.7.2
    PHP : 7.4.21
    Server : nginx/1.14.2

    please see

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  • Plugin Support Mihai Joldis

    (@misulicus)

    Hey @abhi9

    Sorry for the delay here. Is it possible that you have selected the Reset Store option instead of recount?
    I tested this on my end just now and recalculating totals did not reset the data. Its possible that if you did not have sales for the past few days or you have refunded/deleted orders then you used the recount to have data missing since the orders that existed before are no longer available.

Viewing 1 replies (of 1 total)
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