/checkout/ customer entry fields are too short to see typing in

  • Resolved wolf.halton

    (@wolfhalton-1)


    3 years, 8 months ago

    I tested the process of buying an item from my site, and it worked, but the entry fields are squished down to the edges of the main column.
    I have seen other people having similar issues. I have tried changing the themes, but there is no difference on the page.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello,

    I have seen other people having similar issues. I have tried changing the themes, but there is no difference on the page.

    The issue may be coming from a plugin conflict if not your theme. We recommend running a full conflict test to determine what’s causing the issue. Here’s the instructions on how to do a conflict test:?
    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Thread Starter wolf.halton

    (@wolfhalton-1)

    That was the help I needed. I went to the link you suggested, and then installed WP Healthcheck. It took a little time, but I had also access to a WooCommerce site that was running properly. With the Healthcheck and a site to compare to, I took off 5 plugins that were either incompatible or orphaned. The site page is now displaying properly.
    Thanks again!

    Hi @wolfhalton-1

    Thank you for the update. Glad to hear your site is now working properly. If you have any other questions, please feel free to open a new topic!

Viewing 3 replies - 1 through 3 (of 3 total)
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