Send button does not work

  • Hello, I have several forms on my website and they have stopped working! the SEND button hangs and does not send the form. I have not made any changes in the configuration of the form except to update the version of wordpress to 5.7.2. I have tried sending a test plugin with wp Mail SMTP and it seems to work perfectly. I am lost, can anyone help me?

    • This topic was modified 3 years, 5 months ago by elemoving.

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Viewing 7 replies - 1 through 7 (of 7 total)

  • Same issue for me. Can send via outlook to the configured address (in the contact form) and works fine, but messages sent from Contact Form not received.

    Do you have recaptcha integration enabled? I have the same issue only when recaptcha is integrated.

    I saw your post and deactivated recapatcha and tried again, but nothing. I was also running 7.4 PHP and downgraded to 7.3, just to see whether this would make any difference. Disabled Honeypot too. Send looks successful, but never arrives.

    I have set up my email from PHP to SMTP – apparently my server IP was being blocked – and this has cured the problem for me.

    Thread Starter elemoving

    (@elemoving)

    Thank @saliw but I already have smtp activated.
    Yes, @rebekahxd I have tried to disable recaptcha but the problem persists…

    Thread Starter elemoving

    (@elemoving)

    the problem is a 500 error in the API

    hi @elemoving

    checked and the contact form api works… https://yourwebsiteaddress/wp-json/contact-form-7/v1

    seems some plugin or theme function is creating troubles while sending emails. can you test the wp_mail functionality? you can make a short check using your smtp plugin or if you want something deeper check my gist that prints errors into debug.log (if enabled)

    • This reply was modified 3 years, 5 months ago by Erik.
Viewing 7 replies - 1 through 7 (of 7 total)
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