• As per your documentation (https://docs.themeum.com/tutor-lms/developers/adding-latex-support/) I’m trying to use MathJax LaTeX plugin to implement mathematical expressions into the Tutor courses. Unfortunately, it does not work well.

    I’m using the same test code everywhere:

    $$\begin{equation} 
    S(\omega)=1.466\, H_s^2 \,  \frac{\omega_0^5}{\omega^6}  \, e^{\left[-3^{\omega/(\omega_0)}\right]^2}
    \end{equation}$$
    
    $$\large\sum_{i=1}^n\vec{F}_{\text{ext, i}}$$
    
    $$\frac{y}{\frac{3}{x}+b}$$
    
    $$\sqrt[x]{y^2}$$
    
    $$\begin{eqnarray}
    a & = & b + c \\x & = & y - z\end{eqnarray}$$
    
    $$S = \pi r^2$$

    Everythings works well in WP pages and single posts, see screen A.

    When I try a Tutor lesson, it returns 2 issues. First time going onto the lesson page, Tutor shows plain text view of the code, see screen B. I’m using Force Load setting of the plugin that loads the js at every WP page regardless of the MathJax codes. Without, Tutor does not recognize the code at all. After pressing F5, it register the code but with some rendering issues. I emphasize it is the same code I used with the single post above. It renders correctly only if I use one short expression only and still must press F5 first. Longer codes like the one in my examples don’t render at all, see screen C.

    I have the same issue on the quiz pages (description, questions). When I go to the quiz and switching between questions, it won’t recognize the code and shows the plain text only, see screen D. After pressing F5, it recognize the code but does not render it correctly. Again, it works with one short expression only, but breaks with a complicated or more simple expressions. And again, it still renders only after pressing F5, see screen E.

    All above was tested with the latest Firefox and Chrome, clean installations, cleared cache, no browser plugins. I also tried to use different plugin, Simple MathJax, with the same issue. Since everything is working on single posts and pages, I suspect it is being Tutor implementation issue.

    Any solutions or walkarounds are welcome. This function is substantial for creating any math / natural science courses that we are creating.

    Thank you & cheers.

    • This topic was modified 3 years, 8 months ago by tigzik.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello @tigzik

    I already passed this issue to our dev team. Off course they will look at it and try to find a solution for this.

    Kind Regards.

    Thread Starter tigzik

    (@tigzik)

    Hi there,

    Any news in regards of this issue? Our project relies on this, we can’t publish courses without math expression support.

    Thanks.

    Hello @tigzik

    Still, we working on that issue. Please allow us few more times to release the update. I am very sorry for that inconvenience.

    Kind Regards.

    Thread Starter tigzik

    (@tigzik)

    Hello,

    It has been over two months now and the reported issue has not been fixed. Given we are paying the PRO version of the product and the bug does not allow us deploying any math or physics courses, our business is loosing money. Six or seven updates passed since. I am disappointed.

    Honestly, is there any chance you can fix that in the foreseeable future or should we rather go for another solution?

    Hello @tigzik

    I am sorry for that late but hopefully, in the next update, it will be added.

    Kind Regards.

    Hello @tigzik

    I just confirmed that we have a plan to implement a better feature for the Math funcitonality and it could take up to 4 months.

    Kind Regards.

    Thread Starter tigzik

    (@tigzik)

    Hello @creativeartbd

    Thank you for the response. Please, help me to understand:

    MathJax-LaTeX implementation will be fixed in the next update AND there will be a better way of using math expressions in up to 4 months? Or there will NOT be the fix for MathJax next update, so we need to wait up to 4 months (EoY) for the new implementation?

    Best regards.

    Hello @tigzik

    As we can see that the MathJax-LaTeX plugin is not updating for almost 1 year so we have decided not to provide any MathJax-LaTeX support BUT we are going to implement a better math functionality within 4 months into our core plugin.

    Kind Regards.

    Thread Starter tigzik

    (@tigzik)

    Hello @creativeartbd

    Thank you for clarification. We are looking forward for this.

    Best regards.

    Thread Starter tigzik

    (@tigzik)

    Hello,

    It has been almost 8 months since I pointed out no functional support for math content in Tutor and over a month after it should have been implemented into the core plugin based on the promise above.

    I tested the latest 1.9.X version AND beta version of the 2.0 but found no changes on the matter.

    Could you please tell me when I can expect this to be implemented if ever?

    Thank you,
    Kind regards

Viewing 10 replies - 1 through 10 (of 10 total)
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