Theme incompatible(flatsome)

  • Resolved hankstudio2019

    (@hankstudio2019)


    3 years, 5 months ago

    First of all, it’s really good to like your plugin. I want to buy one, but I ran into some problems. It seems to be incompatible with my theme (flatsome). When I enable your plug-in, there will be problems with the slider on my website (the demo URL 00:00~00:23 is attached below), I closed all other plug-ins, only your plug-in is left, but the problem still exists . Everything is normal after disabling the plug-in (the demo URL 00:23~00:42 is attached below)

    Demonstration URL

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @hankstudio2019 ,

    I just wanted to follow up on my last message. Is there any update on this?

    I don’t see any ticket created on this on our support portal. We are still waiting for your website details so that I can have a look at this?

    Looking forward to hearing back from you.

    Kind Regards.

    Hi @hankstudio2019 ,

    Closing this issue as I have not received any follow up message.

    Feel free to reach out to me anytime if you see the issue again.

    Kind Regards.

    Hi @pauplesupport,

    I really like your plugin, this issue is creating problems with every slider I have on my website. You can use my website to test as I have the same issue.

    You can go to the home screen and try to swipe any slider and you will find the issue.

    https://bellusfamily.com

    • This reply was modified 3 years, 4 months ago by Kabaljit.
Viewing 3 replies - 1 through 3 (of 3 total)
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