Nothing happens on enable

(@tilalahmad)

But it doesn’t activate or remove the message.

The plugin is working fine at our end. Kindly let us know your PHP, WordPress versions and also share the versions of all activated plugins. We will try to replicate the issue and investigate it.

Have an account as well but no where to input creds…

Please note there is no need to add credentials in the latest version of Aspose.Words Exporter WordPress plugin. It has free unlimited access with a single click configuration.

Thread Starter

curtisdigitalstorm

(@curtisdigitalstorm)


### wp-core ###

version: 5.7.2
site_language: en_GB
user_language: en_GB
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: undefined
multisite: false
user_count: 16
dotorg_communication: true

### wp-dropins (3) ###

advanced-cache.php: true
db.php: true
object-cache.php: true

### wp-active-theme ###

name: Dorset Chamber (dorset-chamber)
version: 1.0.1
author: Underscores.me
author_website: https://underscores.me/
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, menus, automatic-feed-links, title-tag, html5, custom-background, customize-selective-refresh-widgets, custom-logo, custom-header, widgets

### wp-themes-inactive (1) ###

Twenty Twenty-One: version: 1.3, author: the WordPress team

### wp-mu-plugins (1) ###

Health Check Troubleshooting Mode: author: (undefined), version: 1.7.2

### wp-plugins-active (39) ###

Aspose.Words Exporter: version: 5.5.2, author: aspose.cloud Marketplace
Beauty Gravity: version: 1.4.3, author: SEHREIDEAS
Classic Editor: version: 1.6, author: WordPress Contributors
Complete Open Graph: version: 3.4.5, author: Alex MacArthur
Defender Pro: version: 2.5.3, author: WPMU DEV
Dorset Chamber API: version: 1.0.0, author: Dorset Chamber
Enable Media Replace: version: 3.5.0, author: ShortPixel
Enhanced Media Library: version: 2.8.5, author: wpUXsolutions
Flow-Flow: version: 4.8.6, author: Looks Awesome
Google Tag Manager for WordPress: version: 1.13.1, author: Thomas Geiger
Gravity Forms: version: 2.5.5.1, author: Gravity Forms
Gravity Forms + Custom Post Types: version: 3.1.17, author: Gravity Wiz (latest version: 3.1.20)
Gravity Forms Mailchimp Add-On: version: 4.9, author: Gravity Forms
Health Check & Troubleshooting: version: 1.4.5, author: The www.remarpro.com community
Max Mega Menu: version: 2.9.4, author: megamenu.com
Max Mega Menu - Pro Addon: version: 2.2.2, author: megamenu.com
Post SMTP: version: 2.0.23, author: Yehuda Hassine
Post Views Counter: version: 1.3.4, author: Digital Factory
Redirection: version: 5.1.1, author: John Godley
Relevanssi: version: 4.13.2, author: Mikko Saari
Scheduled Post Trigger: version: 3.0, author: Jennifer Moss - Moss Web Works
Smush Pro: version: 3.8.6, author: WPMU DEV
String Locator: version: 2.4.2, author: Clorith
SVG Support: version: 2.3.18, author: Benbodhi
Toolset Access: version: 2.8.11, author: OnTheGoSystems
Toolset Forms: version: 2.6.9, author: OnTheGoSystems
Toolset Maps: version: 2.0.8, author: OnTheGoSystems
Toolset Types: version: 3.4.10, author: OnTheGoSystems
Toolset Views: version: 3.5.3, author: OnTheGoSystems
Ultimate Addons for WPBakery Page Builder: version: 3.19.9, author: Brainstorm Force (latest version: 3.19.10)
W3 Total Cache: version: 2.1.3, author: BoldGrid
WordPress Importer: version: 0.7, author: wordpressdotorg
WordPress Popular Posts: version: 5.3.3, author: Hector Cabrera
WPBakery Page Builder: version: 6.6.0, author: Michael M - WPBakery.com
WP Crontrol: version: 1.10.0, author: John Blackbourn & crontributors
WP Missed Schedule (The Original): version: 2014.1231.2017.12, author: sLaNGjIs Team
WPMU DEV Dashboard: version: 4.11.0, author: WPMU DEV
Yoast Duplicate Post: version: 4.1.2, author: Enrico Battocchi & Team Yoast
Yoast SEO: version: 16.5, author: Team Yoast

### wp-plugins-inactive (5) ###

Gravity PDF: version: 6.0.2, author: Gravity PDF
Query Monitor: version: 3.7.1, author: John Blackbourn
SP Gravity Forms Documents: version: 2.0.3, author: Ralf Fuhrmann
WP All Export Pro: version: 1.5.1, author: Soflyy
WP All Import Pro: version: 4.6.7, author: Soflyy

### wp-server ###

server_architecture: Linux 4.9.0-14-amd64 x86_64
httpd_software: Apache/2.4.25 (Debian)
php_version: 7.3.28-2+0~20210604.85+debian9~1.gbp219f11 64bit
php_sapi: fpm-fcgi
max_input_variables: 2500
time_limit: 60
memory_limit: 256M
max_input_time: 60
upload_max_size: 10M
php_post_max_size: 10M
curl_version: 7.52.1 OpenSSL/1.0.2u
suhosin: false
imagick_availability: true
server-headers: 
	date: Thu, 17 Jun 2021 08:46:38 GMT
	content-type: text/html; charset=UTF-8
	expires: Wed, 11 Jan 1984 05:00:00 GMT
	cache-control: no-cache, must-revalidate, max-age=0
	x-powered-by: W3 Total Cache/2.1.3
	x-frame-options: sameorigin
	x-xss-protection: 1
	x-content-type-options: nosniff
	strict-transport-security: max-age=2592000
	referrer-policy: Array
	feature-policy: accelerometer 'self'; autoplay 'self'; camera 'self'; encrypted-media 'self'; fullscreen 'self'; geolocation 'self'; gyroscope 'self'; magnetometer 'self'; microphone 'self'; midi 'self'; payment 'self'; usb 'self'
	link: <https://dorsetchamber.co.uk/wp-json/>; rel="https://api.w.org/", <https://dorsetchamber.co.uk/wp-json/wp/v2/pages/7>; rel="alternate"; type="application/json", <https://dorsetchamber.co.uk/>; rel=shortlink
	vary: Accept-Encoding
	cf-cache-status: DYNAMIC
	cf-request-id: 0ababfb1b00000065680b61000000001
	expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
	report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v2?s=QGK3erG%2BgEE0Q1eIYSpPLQ2hcnV77Xp66GhsV67ll%2F3RyqJGzRnT2zDNbqlq8Z5DEhQ39KPE247x48sgXjHTilRILGFsBZKHWYHr8c3ERX%2B47r%2B6hUgt457F9OpsYt3Fow%3D%3D"}],"group":"cf-nel","max_age":604800}
	nel: {"report_to":"cf-nel","max_age":604800}
	server: cloudflare
	cf-ray: 660b022f89ae0656-LHR
	content-encoding: gzip
	alt-svc: h3-27=":443"; ma=86400, h3-28=":443"; ma=86400, h3-29=":443"; ma=86400, h3=":443"; ma=86400
htaccess_extra_rules: true

Plugin Support

(@tilalahmad)

Thanks for sharing the details. We are investigating the issue and will share our findings with you asap.

Thread Starter

curtisdigitalstorm

(@curtisdigitalstorm)

Thanks, it now says unable to verify: https://gyazo.com/cea6097cb00ea725b9c34613b7766545

Plugin Support

(@tilalahmad)

We are sorry for the inconvenience. The issue investigation is taking more time than expected. We will share an update as soon as we conclude it.

Plugin Support

(@tilalahmad)

3 years, 3 months ago