• Resolved chrispemble

    (@chrispemble)


    After customers have bought a product on the website, they then see another page that says:

    This page doesn’t seem to exist.
    It looks like the link pointing here was faulty. Maybe try searching?

    How do you fix this please?

    Thanks.
    Chris.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    We usually see this with a permalinks issue, so let’s start with that:

    Can you go to the “Settings > Permalinks” page in your WordPress dashboard, and then hit the “save settings” button there? Then check if it’s still happening.

    If it’s still happening after that, let’s move to step 2, which is conflict testing.
    ?
    The best way to determine if it’s caused by another plugin or theme is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let us know if those don’t help.

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Order received page not showing ?’ is closed to new replies.