Wholesale Price module stopped working

  • Resolved scody

    (@scody)


    3 years, 9 months ago

    Hello Team,

    WordPress Version 5.7.2
    WooCommerce Version 5.4.1
    Booster for WooCommerce Version: 5.4.1

    Yesterday, I enabled the Wholesale Price module, added the shortcode in the product page, tested few scenarios, everything worked fine.

    Today when I check the test scenarios again, I see that this module is no longer working. The only change between two of these events was that I installed the “Facebook for Woocommerce Version 2.6.0” plugin, I am not sure whether this caused the issue.

    I have already deleted and reinstalled Booster for Woocommerce plugin, but that didn’t solve the issue.

    What works:
    Enable per Product meta box is displayed (I am not using this feature, but just enabled it to see if it works)

    What doesn’t work:
    Discount Info on Cart Page (even the discount is not applied)
    The discount table is not shown although the shortcode is used.

    Please help me resolve the issue.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support David G

    (@gravid7)

    Hi @scody

    Thanks for reaching out to us.

    If possible can you share some screenshots of the configuration? We will check and help you.

    Thread Starter scody

    (@scody)

    Hi @gravid7

    Thanks for the prompt reply. Upon further investigating and backtracking our steps in the Wholesale Price module settings I found the issue.

    The issue was with what I had selected in “Product Categories to Include”, I had a parent category selected, which only had subcategories and no products at all. That was the reason why the table or the discount didn’t display on the product pages. Later I realized this mistake and added only the subcategories which had products in them, then everything worked fine.

    While I was testing, I noticed that only parent products (in case of a variable product) can be selected or excluded, what if we want to exclude only one of the variants of a variable product, how can this be achieved?

    Also while generating invoices we have a Discount Amount column, this amount is calculated using the WC_product::get_regular_price() and WC_product::get_sale_price() difference, but the Wholesale price discount is not reflected in either of them, where can I get the price after the Wholesale price discount is applied?

    Thanks

    Plugin Support David G

    (@gravid7)

    Hi @scody

    Thanks for your message and glad to know that the previous issue solved.

    You can try to use ‘discount_as_item’ this as parameter to this ‘wcj_order_items_table’ shortcode. Or you can use ‘[wcj_order_total_discount]’ shortcode to display total discount.

    Let us know if you need any further help.

    Thread Starter scody

    (@scody)

    Hi @gravid7

    Thanks for your response, but I was able to get the Wholesale price discount using other methods.

    I noticed that only parent products (in the case of a variable product) can be selected or excluded, what if we want to exclude only one of the variants of a variable product, how can this be achieved?

    Plugin Support David G

    (@gravid7)

    Hi @scody

    Glad to know that discount is displaying properly now. And for now, you can exclude only the main product. We will check other customer’s requirements and try to include this kind of option in upcoming updates.

    Hello,
    Please i am having an issue now. my wholesale prices stopped working and i need an urgent help. i got this notification “WooCommerce Wholesale Prices Premium. You require at least version 1.27 for this version”
    meanwhile I am using version 1.23.3. I also observed that this started after my woocommerce updated. Is there a way i can go to the earlier version for me to restore my system. please help

Viewing 6 replies - 1 through 6 (of 6 total)
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