Unable to connect your WordPress.com account. Please try again later.

  • Resolved teemuee

    (@teemuee)


    3 years, 5 months ago

    Trying to connect things and…

    “STEP ONE

    Set up your accounts
    Connect your WordPress.com account, Google account, and Google Merchant Center account to use Google Listings & Ads.”

    There’s only one button to push to move forward and I get error message:

    “Unable to connect your WordPress.com account. Please try again later.”

    I tried later, didn’t work. I also tried to log in to WordPress.com with several different accounts and also while not logged in at all.

    There’s something wrong and I don’t know what I’m doing wrong, so more suggestions and details on how to move past this point would be helpful. Thanks!

    • This topic was modified 3 years, 5 months ago by teemuee.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jason a11n

    (@jconroy)

    Hi @teemuee

    Thanks for the message and sorry to hear of your difficulties.

    Just to confirm – did you click the button to connect your WordPress.com connect, followed the details to connect on WordPress.com and then when redirected back to your site you get the error you mentioned?

    Do you have any security or caching extensions on your site that block jetpack or rest API?

    When I go to https://smartersurfaces.fi/wp-json I can see the route is blocked.

    > There’s something wrong and I don’t know what I’m doing wrong, so more suggestions and details on how to move past this point would be helpful. Thanks!

    Thanks for the feedback, we’re seeing what edge cases users are running into and will improve our suggestions.

    Cheers,
    Jason

    Plugin Author Jason a11n

    (@jconroy)

    > that block jetpack

    Just to clarify – GLA doesn’t require Jetpack but it uses the same connection functionality to communicate with WordPress.com

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Unable to connect your WordPress.com account. Please try again later.’ is closed to new replies.