• Resolved ceyhunt

    (@ceyhunt)


    I added checkbox to my website using wpforms. Two checkboxes appear on the form. One is where it should be ?? and the other is right in the middle of the form, both of them have the same function. But it’s annoying and it’s a bug.

    The page I need help with: [log in to see the link]

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  • Thread Starter ceyhunt

    (@ceyhunt)

    I installed CF7 because the site is active. ??

    Plugin Support Kenneth Macharia

    (@kmacharia)

    Hi @ceyhunt

    Thanks for reaching out and sorry for the trouble.

    I’ve taken a look at the contact form on this page and I was able to reproduce the problem.

    It looks like there might be a conflict between the forms and the site theme or another plugin. The following error is reported on the page:

    Uncaught TypeError: Cannot set property 'innerText' of undefined
        at main.js:1983
    

    To troubleshoot this, please try the steps described in our detailed guide on how to test for plugin/theme conflicts.

    You can also add the following CSS code to your site to hide the floating Checkbox field:

    .wpforms-form input[type='checkbox']:before {
       display: none !important;   
    }
    .wpforms-form input[type='checkbox']:after {
       display: none !important;   
    }
    

    And in case it helps, here’s a tutorial on how to add custom CSS like this to your site.

    Hope this helps!

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