Products feed returns 404 page

Hi Fernando,

Thanks for using our plugin and reaching out to us.

Could it be you are running some sort of security/firewall plugin that prevents or blocks plugins from writing files to your wp-content directory?

Also, did you check the WooCommerce fatal error logs of today to see if there is anything in there?

Hi @supportadtribes

I tested that possibility and disabled the security plugin and the issue remains. Also, I checked folder permissions and everything is writable, but the feed isn’t created. The plugin interface shows the URL to the feed but it doesn’t exist physically, so it shows a 404 error ??

And do the WooCommerce fatal error logs show anything?

Nope, there isn’t anything related to the plugin, only a recurrent error with the theme that already was there when the plugin worked ??

Well “something” on your website/server is deleting the product feeds. The plugin itself doesn’t even have the possibility to delete feeds so I would still suspect some sort of backup / firewall or security plugin causing the issue at hand.

Hello, I,m same problem.
Please help me!

My log depurated:

06-03-2021 @ 23:12:55 - <!-- Start new QUERY -->
06-03-2021 @ 23:12:55 - Array
(
    [posts_per_page] => 653
    [offset] => 0
    [post_type] => Array
        (
            [0] => product
            [1] => product_variation
        )

    [post_status] => publish
    [fields] => ids
    [no_found_rows] => 1
)

06-03-2021 @ 23:12:55 - <!-- START new QUERY -->
06-03-2021 @ 23:21:36 - <!-- Start new QUERY -->
06-03-2021 @ 23:21:36 - Array
(
    [posts_per_page] => 653
    [offset] => 0
    [post_type] => Array
        (
            [0] => product
            [1] => product_variation
        )

    [post_status] => publish
    [fields] => ids
    [no_found_rows] => 1
)

06-03-2021 @ 23:21:36 - <!-- START new QUERY -->
06-03-2021 @ 23:22:09 - <!-- Start new QUERY -->
06-03-2021 @ 23:22:09 - Array
(
    [posts_per_page] => 653
    [offset] => 0
    [post_type] => Array
        (
            [0] => product
            [1] => product_variation
        )

    [post_status] => publish
    [fields] => ids
    [no_found_rows] => 1
)

06-03-2021 @ 23:22:09 - <!-- START new QUERY -->
06-03-2021 @ 23:23:00 - <!-- Start new QUERY -->
06-03-2021 @ 23:23:00 - Array
(
    [posts_per_page] => 653
    [offset] => 0
    [post_type] => Array
        (
            [0] => product
            [1] => product_variation
        )

    [post_status] => publish
    [fields] => ids
    [no_found_rows] => 1
)

06-03-2021 @ 23:23:00 - <!-- START new QUERY -->
06-03-2021 @ 23:23:32 - <!-- Start new QUERY -->
06-03-2021 @ 23:23:32 - Array
(
    [posts_per_page] => 653
    [offset] => 653
    [post_type] => Array
        (
            [0] => product
            [1] => product_variation
        )

    [post_status] => publish
    [fields] => ids
    [no_found_rows] => 1
)

06-03-2021 @ 23:23:32 - <!-- START new QUERY -->
06-03-2021 @ 23:23:59 - <!-- Start new QUERY -->
06-03-2021 @ 23:23:59 - Array
(
    [posts_per_page] => 653
    [offset] => 1306
    [post_type] => Array
        (
            [0] => product
            [1] => product_variation
        )

    [post_status] => publish
    [fields] => ids
    [no_found_rows] => 1
)

06-03-2021 @ 23:23:59 - <!-- START new QUERY -->
06-03-2021 @ 23:24:38 - <!-- Start new QUERY -->
06-03-2021 @ 23:24:38 - Array
(
    [posts_per_page] => 653
    [offset] => 1959
    [post_type] => Array
        (
            [0] => product
            [1] => product_variation
        )

    [post_status] => publish
    [fields] => ids
    [no_found_rows] => 1
)

06-03-2021 @ 23:24:38 - <!-- START new QUERY -->

The process pause in 50%

Thats not the same problem, you most likely have an issue with your WP-cron. Please see: https://adtribes.io/help-my-feed-processing-is-stuck/

Assuming the issue at hand is sorted and/or our support is no longer required I will close this topic for housekeeping reasons now.

Don’t hesitate to reach out to us again whenever you need our help.