Sync Issue – Stock not syncing from iZettle to Woocommerce after purchase

  • Resolved kelpdigital

    (@templedigital)


    3 years, 6 months ago

    Products sync fine but stock doesn’t sync after a purchase in store. Also updating stock on iZettle manually doesn’t update Woocommerce (when updating on Woocommerce it syncs to iZettle fine)

    FYI – WordPress, Woocomerce and Zettle POS Integration are the most up to date versions available.

    • This topic was modified 3 years, 6 months ago by kelpdigital.
    • This topic was modified 3 years, 6 months ago by kelpdigital. Reason: clearer description

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @templedigital

    thank you for reaching out. I see you also opened a support ticket with us, so we would like to continue there with the investigation. Once we find the cause of your problem we will update this topic as well.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    One thing I did not mention: please disconnect and re-connect the Zettle link from WC to Zettle to make sure there is no issue with the connection. I would advise creating a new API key when doing this. If this does not fix your issue, please go ahead with the previously described creation of a support ticket. Thanks you.

    closed because of inactivity

    grimmari

    (@grimmari)

    I have same issue

Viewing 4 replies - 1 through 4 (of 4 total)
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