• Resolved leseler

    (@leseler)


    Hi,

    Thank you for the great Pluging and hosting
    Service of Site Ground

    I have minor issue and if I can solve it, I will be more than happy.

    Once I have proceed to booking the service and selected date, the date stucks even if you want to edit the date afterwards. I ve searched and checked the settings I couldn’t find

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello @leseler,

    We have checked the case, however, we were unable to replicate the issue.

    We were able to book the service successfully.

    Please elaborate on what the issue is and the exact steps on how it can be replicated.

    Regards,
    Kristiyan

    Thread Starter leseler

    (@leseler)

    Hi Kristiyan,

    FYI,

    I noticed that once cloudflare has been authenticated in sg optimizer plugin, the date product stucks in checkout page during booking process even if you want to edit the date or product. The first selected date appears again and again. So I deactivated cloudflare in sg optimizer plugin and solved the issue temporarily.

    Thread Starter leseler

    (@leseler)

    I activated cloudflare within sg optimizer plugin now you can see the problem appeared again.

    – select a tour – click book – select date – goes to checkout page- click edit the date – select the new date- checkout page shows previous date or/and product. (No need to submit your booking)

    If you have any suggestion, I would appreciate as I want to use sg optimizer and cloudflare together for speed purpose. I will keep as it is as you may check it out

    Thank you for the update, @leseler.

    The issue seems related to a cache that is served only if Cloudflare is enabled.

    Could you check if you have any additional caching rules in your Cloudflare account?

    Regards,
    Kristiyan

    Thread Starter leseler

    (@leseler)

    No there isn’t any rule in cloudflare.

    The thing is that I dont get any problem once I have deactivated the cloudflare (deauthorized) in sg optimizer plugin.

    Should I deactivate cloudflare and use it separately or do you thing that it is something we can manage to find a way?

    Regards

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Please, contact your plugin developers and Cloudflare support for additional assistance. I am afraid there isn’t much we can do to help with this problem.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Booking Date Stuck’ is closed to new replies.