Why does this plugin not work with WP HTML Mail

  • We are using the WP HTML Mail plugin for formatting all our outgoing emails. Also the emails triggered by Events Manager Pro (eg after registration) are making use of the WP HTML Mail formatting.

    Why is this not possible for this one, which makes it somehow useless. Because it is nice to contact all registered people with the press of a button. But if formatting is naked, this does not look good for a serious event.

    And always doing html formatting manually, diminishes the described benefit of this plugin quite a lot, if one cares about the quality of the outgoing event emails.

    thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Stonehenge Creations

    (@duisterdenhaag)

    In the plugin options page you will find an image with the email flow chart for Events Manager which explains why.

    We are using the WP HTML Mail plugin for formatting all our outgoing emails.

    That is exactly the reason. ??
    This plugin allows you to target customer emails differently than admin emails, with options like, CC-ing attendees, set the correct reply-to address, etc. so that admins will no longer send replies to themselves.
    This is not possible if Events Manger uses wp_mail(), because there is no sure way to hook into the correct email type…

    The premium version of this plugin allows you even more control and enhancements for EM Booking emails, targeting the correct recipient(s).

    Plugin Author Stonehenge Creations

    (@duisterdenhaag)

    And always doing html formatting manually, diminishes the described benefit of this plugin quite a lot, if one cares about the quality of the outgoing event emails.

    I disagree.
    A lot of EM users have their email markup within the Events Manager settings.

    This plugin hooks into Events Manager booking emails specifically, not all you outgoing emails. Depending on your website, Events Manager will most likely not be the only plugin sending out emails. Applying changes for all can be great, but that method is unsuited for specific email types.

    Thread Starter leberm

    (@leberm)

    Hm, I don’t quite agree.

    Events Manager is set up in a way, that I can have all its emails being formatted via the WP HTML Mail. So the formatting is great and controlling, who receives what, is still comfortably controlled via EM.

    EM itself is certainly not the place, where I want to design the layout of my emails, because there is no central place to administrate this. Would I add design to EM, I had to do it at least for each action.

    The WP HTML Mail plugin on the other hand side lets me control for the most prominent email service, where it shall be used – fully, partially or not at all. Eg I can disable it for the theme etc.

    Therefore, as much as I liked the general idea of your plugin, not being able to include it with the general CI/CD makes it not really usable. EM at least is able to make use of the central CI/CD via WP HTML Mail. Yours would need to shift design, where it does not make sense or do copy&paste design with every single email manually. Sorry, but then I better send emails from a dedicated system per event, outside of wordpress.

    Plugin Author Stonehenge Creations

    (@duisterdenhaag)

    Reading back I realize that my answer was not sufficient. My apologies…

    To enhance EM Booking Emails (reply-to & attendees in the CC, etc) Events Manager cannot be in WP Mail mode, because there is no hook to target the correct email type.

    Applying html markup to all the event emails (your bookings) with this plugin is a Pro feature (one of many others).

Viewing 4 replies - 1 through 4 (of 4 total)
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