shipping price error

  • Resolved robross

    (@robross)


    3 years, 6 months ago

    new customer. I’m trying to get a feed set up but getting stuck on shipping price that is mandatory in my country (au).

    all my products have free shipping and i only sell to AU.
    when i input 0.00 AUD it adds :::0.00 AUD and this throws error in google merchant.
    If i leave it blank it skips column and shipping ends up in ‘brand’
    what do i need to add to ‘set attribute value’ to get this to work.

    any help would be greatly appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @robross,
    Thanks for pointing out this. We have observed the issue while generating the feed using xml in the premium version of the plugin. we are working on this and a quick fix will be released soon. In the meanwhile please check the same scenario by switching to CSV.
    Thanks.

    Thread Starter robross

    (@robross)

    I’m using the premium version.
    CSV is what i am using when the error occurs.
    I switched to CSV because XML is totally blank (see below).
    `</link>
    -<description>
    -<![CDATA[test]]>
    </description>
    -<item>
    -<id>
    <![CDATA[1799]]>
    </id>
    -<title>

    Plugin Author ELEXtensions

    (@elextensions)

    Hello,
    Hope you have checked with the latest zip file shared by our support team. Please do let us know the feedback.
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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