Stripe plugin not working with live payments

  • Resolved mklikster

    (@mklikster)


    3 years, 6 months ago

    Hi, the button is not submitting when using the stripe payment gateway option. There are no error logs in the console of browser or on the server.

    The booking system works for reservations. However, when in live mode not testing selecting the payment option using the stripe payment option unfortunately it no longer submits and provides the notification. Instead it remains frozen in the submitting mode with the dots animation cycling.

    Is there something else that needs changing in the settings? Many thanks

Viewing 1 replies (of 1 total)
  • Plugin Support Pinpoint World Support

    (@pinpointworld)

    Hi,

    This means an error stop the booking process and an error should appear when enabling WordPress debug log. Make sure that the secret key and published key aren’t reversed.
    Could you write us here: https://pinpoint.world/contact with some login info so we can check?

    Best Regards,
    Support team

Viewing 1 replies (of 1 total)
  • The topic ‘Stripe plugin not working with live payments’ is closed to new replies.