Checkout Field not filled error sitting under the transparent header

  • Resolved derekduke

    (@derekduke)


    3 years, 9 months ago

    Hi,

    The error telling the user that a field has been missed or has an error appears under my transparent header – after they go to select the “Place Order” (final payment button).

    I’ve tried disabling the transparent header, adding spacer or items above the woocommerce shortcode block, and tried putting it in a row… but it seems to anchor to the top of the shortcode and this means it appears under the header and is not visable.

    Help super welcome!

    • This topic was modified 3 years, 9 months ago by derekduke.
    • This topic was modified 3 years, 9 months ago by derekduke.

    The page I need help with: [log in to see the link]

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  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    I can see that you are not able to see the notice on your page are because of the sticky header (header that sticks when scrolling). I would recommend disabling this functionality so that it can work okay.

    Also, I would like to let you know that this issue is coming from your theme’s design. You can confirm that by temporarily switching to Storefront Theme to see if that resolves the issue.

    If it does resolve the issue, please reach out to your theme’s developers for a solution.

    Hope that helps! ??

    Hi @derekduke

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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