Custom status orders not included in search

  • Resolved kattouf

    (@kattouf)


    3 years, 6 months ago

    Hello,

    I just noticed that orders flagged with my custom order status cannot be found using the search.
    I tried name, email and order#. Other orders can be found.

    Is this normal behavior for custom statuses?

    Anything i should look for?

    Tried disabling some plugins but it persisted.

    any ideas?

    thanks

    /j

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    Can you share a bit more on how those order status were created – Is this through a plugin or custom code? Also, can you share a copy of your status report as found under **WooCommerce > Status**?

    Thanks!

    Thread Starter kattouf

    (@kattouf)

    Hello,

    Created with WooCommerce Order Status Manager: by SkyVerge – 1.13.1

    Found the issue. Conflicting with plugin “Aliexpress Dropshipping and Fulfillment for WooCommerce” by villatheme

    Disabling that made search work.

    I’ll try to get them to fix it.

    /J

    Rambo

    (@rahul020691)

    Hi @kattouf,

    Thanks for letting us know. Glad you were able to find the conflict.

    I’ll mark this thread as resolved now. If you have any further questions related to WooCommerce, I recommend creating a new thread.

    Note: It looks like you have purchased a paid subscription from WooCommerce.com for WooCommerce Order Status Manager. For questions regarding WooCommerce Order Status Manager, in future, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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