Blocks not showing up in The Event Calendar & Event Tickets

  • Resolved lgoodwin3

    (@lgoodwin3)


    3 years, 6 months ago

    I just installed The Event Calendar and Event Tickets on a site I just inherited. The Blocks do not show up for creating for example tickets in a Post and an event. I have gone through all the settings and everything I should need is turned on.
    Have The Event Calendar 5.2.4 & Tickets 5.1.4
    Wordpress 5.7.2. Newspaper Theme
    Here is a list of the plugins + a bunch of tagDiv AMP, Composer, Newsletter etc.

    Chamber Dashboard Business Directory
    Classic Editor
    Event Tickets
    Gutenberg
    Jetpack by WordPress.com
    PayPal Buy Now Button
    POWR
    The Events Calendar
    WPBakery Page Builder
    Yoast SEO

    Any ideas on where to look or how to debug.
    Thank You

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Juan Aldasoro

    (@juanfra)

    Hi @lgoodwin3,

    Thank you for reaching out to us. I hope you’re doing well.

    The tickets related blocks should be part of any post type that’s enabled to have tickets on. Would you please check that you have tickets enabled for the post types you’re trying to add? For that you need to check “Events > Settings > Tickets” and be sure that you have selected the post types in the “Post types that can have tickets” setting.

    Please let me know how it goes.

    Best,
    Juan.

    Thread Starter lgoodwin3

    (@lgoodwin3)

    Juan, Thank you for getting back to me and I apologize for not getting back to you sooner. I did change the setting in Events > Settings > Tickets and selected Posts. That did not help. I tried it on another site I maintain and it works fine. So there must be something we have installed in the site that is causing this problem and I will most likely turn off other plug-ins and see if I can find the one that is causing the problems. I don’t think it is Events
    Larry

    Plugin Contributor Juan Aldasoro

    (@juanfra)

    Thank you Larry,

    Please keep me update to see if you find the source of the issue. I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Best,
    Juan.

Viewing 3 replies - 1 through 3 (of 3 total)
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