Resetting to Zero doesn’t work (as expected)

  • Resolved hornet13

    (@hornet13)


    3 years, 6 months ago

    Hi!
    I can’t seem to re-set the counter to the wanted starting point.

    I have deleted all orders that were created in the development phase, but whenever I place another order it will go to the next number (1084) and will not start at the number again that I have set in the Sequential Order Settings as the start number (1001).
    What can I do?
    (The answer to a similar question in this support forum unfortunately didn’t help.)

    Thanks for your help!

Viewing 1 replies (of 1 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @hornet13,

    Please go to the plugin settings and enter the start number and check the box again “Apply for all orders” option, save the settings. Then place your first order.

Viewing 1 replies (of 1 total)
  • The topic ‘Resetting to Zero doesn’t work (as expected)’ is closed to new replies.