In wordpress 5.7 unexpected behavior when adding product to cart at checkout

Hello

Thank you for trying our plugin.

The issue can be due to the theme which you are using as we have tested it’s working fine.
So please check the same thing with the other theme and share the screenshot if the issue still persists.

We will help you with this.

Regards,

I changed the theme from Divi (my project theme) to Astra (new theme) as you (@makewebbetter) suggest.

Note: One thing to mention I’m using subscription product.

after changing theme here the result:

before checkbox check: screenshot

after checkbox check: screenshot

• This reply was modified 3 years, 9 months ago by sandip001.
• This reply was modified 3 years, 9 months ago by sandip001.
• This reply was modified 3 years, 9 months ago by sandip001.

Hello

Thanks for getting back with your query.

Please try with simple products also re-check again

Please also check if you are using any checkout cart plugin or related to that, it may be it’s changing the order and format

As we have tested this again, and it’s working fine from our side, please let me know if still any issues after checking this.

Thank you

Maybe the problem is related to some other plugin that I’m using.
I appreciate your support and quick response.

Thank you.