Restore Error

  • Resolved websgt

    (@websgt)


    3 years, 6 months ago

    Here is the restore error:

    [STEP] [2021-05-06 18:27:18] Initializing restore process...
[SUCCESS] [2021-05-06 18:27:34] Restore process responded
[SUCCESS] [2021-05-06 18:27:34] Locking migration process
[STEP] [2021-05-06 18:27:34] Initializing restore process
[INFO] [2021-05-06 18:27:34] Backup & Migration version: 1.0.9
[INFO] [2021-05-06 18:27:34] Site which will be restored: https://www.mclwestchester.org
[INFO] [2021-05-06 18:27:34] PHP Version: 7.3.27
[INFO] [2021-05-06 18:27:34] Web server: Microsoft-IIS/8.0
[INFO] [2021-05-06 18:27:34] Max execution time (in seconds): 259200
[INFO] [2021-05-06 18:27:34] Initializing custom error handler
[STEP] [2021-05-06 18:27:35] Free space checking...
[INFO] [2021-05-06 18:27:35] Checking if there is enough amount of free space
[INFO] [2021-05-06 18:27:35] Requires at least 931483364 bytes. [888.33 MB]
[INFO] [2021-05-06 18:27:35] Disk free space function is not disabled - using...
[INFO] [2021-05-06 18:27:35] Checking this path/partition: G:\PleskVhosts\topcatcomputing.com\httpdocs\_MCLWestchester\wp-content\backup-migration\backups
[SUCCESS] [2021-05-06 18:27:35] There is 755,713.71 MB free. [738 GB]
[SUCCESS] [2021-05-06 18:27:35] Great! We have enough space.
[SUCCESS] [2021-05-06 18:27:35] Confirmed, there is enough space on the device, checked: 931483364 bytes.
[INFO] [2021-05-06 18:27:35] Making temporary directory
[STEP] [2021-05-06 18:27:35] Scanning archive...
[STEP] [2021-05-06 18:27:35] Smart memory calculation...
[INFO] [2021-05-06 18:27:35] There is 512 MBs of memory to use
[SUCCESS] [2021-05-06 18:27:35] Setting the safe limit to 9 MB
[STEP] [2021-05-06 18:27:35] Extracting files (this process can take some time)...
[DOWNLOAD GENERATED] File downloaded on (server time): 2021-05-06 18:29:32
[DOWNLOAD GENERATED] Last update (seconds): 134 seconds ago
[DOWNLOAD GENERATED] Last update (date): 2021-05-06 18:27:18
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi @websgt

    Windows may be quite slow to extract 888 MB via PHP.
    That’s the reason why it failed, probably was timed out by IIS.

    Could you tell me if you have access to the IIS configuration?
    If so, please increase the Request Timeout / KeepAlive settings, to something like 15 minutes.

    Otherwise if you don’t have access the the configuration you can also make the migration in 3-4 parts, it will make the backups smaller in overall – in one go.

    1. Uncheck database in plugin settings – first section (make backup without database)
    2. Make backup of plugins + themes
    3. Make backup of other files in wp-content
    4. Make backup of uploads
    5. Make backup of Database only (without files).

    Now you can restore all above individually in the same order, make sure the database will be at the end.

    Let me know if that helps ??
    Thank you!

    Thread Starter websgt

    (@websgt)

    I crawled through the GoDaddy Plex console. I do not have access to the Request Timeout / KeepAlive settings. I did increase the PHP max_execution_time to 12000, but that made no difference.

    Is there a way to break apart an existing backup into the 5 steps you mentioned? I need to restore the back I have already created.

    Plugin Support backupsupport

    (@backupsupport)

    Hi @websgt

    Yes it’s possible, you can do it yourself or send it to us and we’ll do it for you.

    Email: [ support (at) backupbliss dot com ]

    If you want to do it yourself:
    1. Extract the backup with unzip software
    2. Separate files keeping the structure e.g. wordpress/wp-content/plugins (only plugins)
    3. Separate one backup without wordpress folder leave only database
    4. Keep the same manifest for all and logs
    5. ZIP those separated folders again, keeping the structure.

    Thread Starter websgt

    (@websgt)

    Thank you for all your help. We have restored the backup, and also migrated from a Windows Hosting Server to Linux.

    Excellent and fast support.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Restore Error’ is closed to new replies.