Something went wrong when connecting to Facebook! – FB team can’t help

Hi @novelfashionth,

I’m sorry to read you are having difficulties with the Facebook for WooCommerce plugin.

Which version of the plugin are you currently using?

If it is the latest version 2.4.1 at the time of this reply, please update it.

After the update is done try to connect again and share the screenshot of the error message if any happens again.

I recommend https://snipboard.io/ for easily sharing screenshots – please follow the instructions on the page, then paste the URL(s) in your reply.

I’m using the latest version 2.4.1
Below is the screenshot
https://snipboard.io/SaeYAr.jpg

Hi there,

Thanks for your reply.

Failing connection can be caused by several factors, it could there was an old connection data stored within the site, or some caching undermining the process.

Please do the following steps to resolve the issue.

1. Do a site database backup

2. Please increase your PHP Time Limit to at least 600 temporarily. This is to ensure we can avoid timeouts in creating the connection. Here is the guide to change the setting: Increase PHP Time Limit in WordPress sites

3. Clear WooCommerce transient data, it’s cached data that we want to clear to ensure it’s not interfering with a proper product sync, you can do that by going here WP Admin > WooCommerce > Status > Tools > WooCommerce transients > Click – Clear Transients (Button on right)

4. Deactivate Facebook for WooCommerce

Then navigate to your WordPress options page https://www.loveincocoth.com/wp-admin/options.php and please clear the value for the following fields, and click saves (the button is in the bottom of the page):

wc_facebook_access_token
wc_facebook_external_business_id
wc_facebook_system_user_id
wc_facebook_business_manager_id
wc_facebook_commerce_merchant_settings_id
wc_facebook_merchant_access_token
wc_facebook_product_catalog_id
wc_facebook_page_access_token
wc_facebook_page_id
wc_facebook_pixel_id

Once that’s done, please re-activate the Facebook for WooCommerce extension.

5. Navigate to this page WP Admin > Marketing > Facebook and then click Get Started to re-connect to your Facebook Business Manager, select the assets for Facebook Page, Pixel, and Catalog.

Please do the above steps and let me know how it goes!

Hi,

I followed your steps 1-3. Then in step 4, I tried to access https://www.loveincocoth.com/wp-admin/options.php. It looked ok for first 3 seconds, but when the page finished loading, all contents are gone, and there is an error message “Warning: This page allows direct access to your site settings. You can break things here. Please be cautious!”

Screenshot here https://snipboard.io/yeZP1j.jpg

What should I do?

Hi @novelfashionth

I understand you were not able to clear the values as mentioned by Abhi as the https://www.loveincocoth.com/wp-admin/options.php returned an empty page with a warning.

Is it possible that your server has some restrictions on making these changes? Could you please share a copy of your site’s System Status to understand how your site is configured? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Thanks!

### WordPress Environment ###

WordPress address (URL): https://www.loveincocoth.com
Site address (URL): https://www.loveincocoth.com
WC Version: 5.3.0
REST API Version: ? 5.3.0
WC Blocks Version: ? 4.9.1
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.2.6
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: nginx/1.19.2
PHP Version: 7.4.16
PHP Post Max Size: 256 MB
PHP Time Limit: 0
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.13-MariaDB-1:10.4.13+maria~bionic-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.3.0
WC Database Prefix: wp_
Total Database Size: 296.87MB
Database Data Size: 278.55MB
Database Index Size: 18.32MB
wp_woocommerce_sessions: Data: 9.02MB + Index: 0.34MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.81MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_a4barcode_custom_formats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_a4barcode_paper_formats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ajaxsearchpro: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ajaxsearchpro_priorities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_ajaxsearchpro_statistics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_asp_index: Data: 1.52MB + Index: 0.78MB + Engine InnoDB
wpstg0_asp_synonyms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_aws_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_aws_index: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wpstg0_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_comments: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
wpstg0_eg_grids: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_eg_item_elements: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_eg_item_skins: Data: 1.52MB + Index: 0.03MB + Engine InnoDB
wpstg0_eg_navigation_skins: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpstg0_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_iqblock_debug_logging: Data: 9.52MB + Index: 0.00MB + Engine InnoDB
wpstg0_iqblock_logging: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_magictoolbox_store: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_nextend2_section_storage: Data: 0.17MB + Index: 0.03MB + Engine InnoDB
wpstg0_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_nextend2_smartslider3_sliders: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wpstg0_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_nextend2_smartslider3_slides: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wpstg0_options: Data: 3.52MB + Index: 0.27MB + Engine InnoDB
wpstg0_postmeta: Data: 3.52MB + Index: 2.03MB + Engine InnoDB
wpstg0_posts: Data: 1.52MB + Index: 0.27MB + Engine InnoDB
wpstg0_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sg_action: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sg_config: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sg_schedule: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_sskapi: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wpstg0_tcb_api_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpstg0_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_tinvwl_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_tinvwl_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_usermeta: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wpstg0_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpstg0_woocommerce_exported_xml_items: Data: 0.23MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_order_itemmeta: Data: 0.20MB + Index: 0.19MB + Engine InnoDB
wpstg0_woocommerce_order_items: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpstg0_woocommerce_sessions: Data: 1.52MB + Index: 0.05MB + Engine InnoDB
wpstg0_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpstg0_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpstg0_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpstg0_WPPortfolio_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_WPPortfolio_debuglog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_WPPortfolio_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_WPPortfolio_groups_websites: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_WPPortfolio_websites: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_WPPortfolio_websites_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wpstg0_yoast_seo_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpstg0_yoast_seo_meta: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_a4barcode_custom_formats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_a4barcode_paper_formats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.42MB + Index: 0.36MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.23MB + Index: 0.23MB + Engine InnoDB
wp_ac_segments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_admin_columns: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_ajaxsearchpro: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_ajaxsearchpro_priorities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ajaxsearchpro_statistics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_asp_index: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_asp_synonyms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_aws_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aws_index: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.44MB + Index: 0.36MB + Engine InnoDB
wp_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_iqblock_debug_logging: Data: 214.73MB + Index: 0.00MB + Engine InnoDB
wp_iqblock_logging: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_magictoolbox_store: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_section_storage: Data: 0.45MB + Index: 0.03MB + Engine InnoDB
wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_sliders: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_slides: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 10.42MB + Index: 1.34MB + Engine InnoDB
wp_postmeta: Data: 6.52MB + Index: 3.03MB + Engine InnoDB
wp_posts: Data: 2.45MB + Index: 0.38MB + Engine InnoDB
wp_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_action: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_sg_config: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sg_schedule: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sskapi: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_tcb_api_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tinvwl_analytics: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_tinvwl_items: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_tinvwl_lists: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 1.73MB + Engine InnoDB
wp_users: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.11MB + Index: 0.17MB + Engine InnoDB
wp_wc_order_stats: Data: 0.05MB + Index: 0.13MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_exported_xml_items: Data: 0.22MB + Index: 0.02MB + Engine InnoDB
wp_WPPortfolio_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_WPPortfolio_debuglog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_WPPortfolio_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_WPPortfolio_groups_websites: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_WPPortfolio_websites: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_WPPortfolio_websites_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.42MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 1119
brizy-project: 1
content_block: 9
custom_css: 1
customize_changeset: 1
elementor_library: 21
ig_campaign: 3
ig_message: 6
jetpack_migration: 2
mailpoet_page: 1
nav_menu_item: 30
ngg_album: 1
page: 25
post: 6
product: 153
revision: 52
seed_confirm_log: 108
shop_coupon: 4
shop_order: 211
shop_order_refund: 1
tcb_lightbox: 1
tcportfolio: 1
um_directory: 1
um_form: 3
wc_membership_plan: 2
wc_user_membership: 2
wcpf_item: 4
wcpf_project: 2
wp-types-group: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (36) ###

Admin Columns Pro - WooCommerce: by AdminColumns.com – 3.5.10
Admin Columns Pro: by AdminColumns.com – 5.5.1
Ajax Search Pro: by Ernest Marcinko – 4.18.7
Akismet Anti-Spam: by Automattic – 4.1.9
Backup: by BackupGuard – 1.6.3
Booster Plus for WooCommerce: by Algoritmika Ltd – 4.6.1
Code Snippets: by Code Snippets Pro – 2.14.1
Custom PHP settings: by Cyclonecode – 1.4.1
Content Blocks (Custom Post Widget): by Johan van der Wijk – 3.2.1
Elementor Pro: by Elementor.com – 3.2.2
Elementor: by Elementor.com – 3.2.3
FB Messenger Live Chat: by Zotabox – 1.5.0
Custom Placement of Social Login icons: by Team Heateor – 1.0
HTML Editor Syntax Highlighter: by James Bradford – 2.4.2
Jetpack by WordPress.com: by Automattic – 9.7
Kirki Customizer Framework: by David Vongries – 3.1.6
Magic Zoom Plus for WooCommerce: by Magic Toolbox – 6.8.21
Smart Slider 3 Pro: by Nextend – 3.3.6
Omise Payment Gateway: by Omise and contributors – 4.8
Raw HTML: by Janis Elsts – 1.6.3
Really Simple SSL: by Really Simple Plugins – 4.0.15
Seed Confirm Pro: by SeedThemes – 1.5.2
Super Socializer: by Team Heateor – 7.13.17
SVG Support: by Benbodhi – 2.3.18
TI WooCommerce Wishlist: by TemplateInvaders – 1.25.4
WooCommerce Email Customizer: by cxThemes – 3.33
Booster for WooCommerce: by Pluggabl LLC – 5.4.0
Woocommerce Login / Signup  Pro: by phoeniixx – 2.4.8
Product Filters for WooCommerce: by WooCommerce – 1.2.5
WooCommerce Side Cart Premium: by XootiX – 1.0.5
WooCommerce: by Automattic – 5.3.0
Yoast SEO Premium: by Team Yoast – 9.4
Bitly's WordPress Plugin: by Watermelon Web Works – 2.6.0
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.1.9

WP Super Cache: by Automattic – 1.7.3
YITH WooCommerce Order Tracking Premium: by YITH – 1.6.15

### Inactive Plugins (6) ###

Classic Editor: by WordPress Contributors – 1.6
Facebook for WooCommerce: by Facebook – 2.4.1
iQ Block Country: by Pascal – 1.2.11
WooCommerce - Automatic Catalog Maker: by Now In Store Inc. – 2.1.3
WP STAGING: by WP-STAGING – 2.8.3
YITH WooCommerce Quick View Premium: by YITH – 1.7.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

WP Staging Optimizer: by René Hermenau – 1.2

### Settings ###

API Enabled: ?
Force SSL: –
Currency: THB (?)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #37 - /shop-nail/
Cart: #11 - /cart/
Checkout: #12 - /checkout/
My account: #13 - /my-account/
Terms and conditions: #2784 - /terms-conditions/

### Theme ###

Name: Loveincocoth
Version: 1.0
Author URL: 
Child Theme: ?
Parent Theme Name: Plant
Parent Theme Version: 1.3.3
Parent Theme Author URL: https://SeedThemes.com
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: /home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-cancelled-order.php version 3.7.0 is out of date. The core version is 4.1.0
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-failed-order.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/admin-new-order.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-completed-order.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-invoice.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-new-account.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-note.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-on-hold-order.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-processing-order.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-refunded-order.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/customer-reset-password.php version 3.7.0 is out of date. The core version is 4.0.0
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-addresses.php version 3.5.4 is out of date. The core version is 3.9.0
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-customer-details.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-downloads.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-footer.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-header.php version 2.4.0 is out of date. The core version is 4.0.0
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-order-details.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-order-items.php
/home/loveincoco/webapps/loveincoco/wp-content/plugins/woocommerce-email-control/templates/emails/deluxe/email-styles.php version 3.3.0 is out of date. The core version is 4.0.0

Outdated Templates: ?
					
					
						Learn how to update

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Complete: 917
Oldest: 2021-04-13 17:35:45 +0000
Newest: 2021-05-14 17:28:11 +0000

Failed: 3
Oldest: 2019-11-15 19:13:00 +0000
Newest: 2020-03-27 06:13:02 +0000

Pending: 2
Oldest: 2021-05-14 18:28:11 +0000
Newest: 2021-05-15 10:27:15 +0000

### Status report information ###

Generated at: 2021-05-15 00:34:18 +07:00

Hi @novelfashionth,

A newer version of the Facebook for WooCommerce plugin was released yesterday. Please update and see if that helps.

In case the update did not help

As a next step, I recommend you reach out to the Facebook Business support at Facebook, via the Contact support link for further support on this.

You may clarify, that we recommended reaching out to them on this.

Please keep us posted on any possible fix.

Best.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.