Coupon discount still applied to items on sale (SHOULD NOT BE)

Hello there,
Can you send us a copy of your system status from WooCommerce > Status > System Status?

Hi there: its below:

### WordPress Environment ###

WordPress address (URL): *****
Site address (URL): *******
WC Version: 5.2.2
REST API Version: ? 5.2.2
WC Blocks Version: ? 4.7.2
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.1.5
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OpenSSL/1.1.1d

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ffw/woocommerce/emails/customer-completed-order.php version 3.5.0 is out of date. The core version is 3.7.0
ffw/woocommerce/single-product/add-to-cart/simple.php
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### Action Scheduler ###

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Oldest: 2021-04-04 19:22:07 +0100
Newest: 2021-05-04 15:34:38 +0100

### Status report information ###

Generated at: 2021-05-05 09:22:25 +01:00
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Hi @kristianas,

Thanks for sending that over. So far I haven’t been able to duplicate this. I created a 25% off coupon code and set it to exclude products on sale.

When I add an item on sale to the cart, the system won’t allow me to add the coupon. If I add other products that aren’t on sale, then I can apply the coupon to those products, but it doesn’t discount the sale price.

Just to make sure we’re on the same page, this happens when only sale products are in the cart and the coupon is applied. Is that right? If so, does it happen when only WooCommerce and the Storefront theme are active?

https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

Let us know.

Thanks

Hi @kristianas,

Since we haven’t heard from you in a while, we’re hoping that means you were able to get this resolved. I’m going to close this thread out now.

If you’re still having trouble, please open up a new topic and we’ll be happy to help out.

Cheers