I don’t understand how is work

Hello @clementmaillot ,

Basically, once you upload files on the front-end and then going to checkout.

The files/images will be attach to the order, it’s under WooCommerce -> Order (see this – https://snipboard.io/7Huzkq.jpg)

You will need to click each file manually to download.

Thanks,
Glen

Hi thank you, but I don’t see the files/images will be attach to the order

I drag and drop the files here
https://snipboard.io/ub0CNy.jpg

and in the order I never seen us
https://snipboard.io/tzXj8v.jpg

I need help, because it is three days I’m work on it.

Thanks

WordPress version 5.1.1

With Template Uncode version 2.1.0

Drag and Drop Multipe File Upload for Woocommerce version 1.0.5

PRO Drag and Drop Multime File Upload – WooCommerce version 1.6.1 (Order 6452 if you want to check we have paid this version)

WooCommerce version 3.6.4

• This reply was modified 3 years, 10 months ago by clementmaillot.

Hello @clementmaillot ,

Since you are using the Pro version, open support here – https://www.codedropz.com/support/

Also, please include the exact link of the product/site page where the uploader was added.

Thanks,
Glen

Hello, after several searches, the problem is related to the simple.php file of the Unicode theme. So I’m wondering why, I’m having trouble overloading the plugin’s simple.php file

Thank you

Thanks @clementmaillot , I will check on that.

Hello @clementmaillot ,

I check with simple product using the default woocommerce theme and it seems fine.

Maybe there’s a custom changes on your “simple.php” file, can you send it to me so that I can check?

Regards,
Glen