Need IP Address for Hover Webmail

Hi, I’m trying to set up MailPoet as my Email Service Provider for marketing purposes. I’m running into a problem where confirmation emails (from [email protected]) to be able to “send as” are not being received by Hover Webmail. However, every other email provider (gmail, Zoho, etc.) receives the Mailpoet emails just fine.

I’ve tried doing everything on the Hover end (https://help.hover.com/hc/en-us/articles/217282007-Unable-to-receive-emails), however, it is still not working. I’m wondering if MailPoet’s IP address might be blocked by Hover Webmail.

Mind sharing the sending Ip for sales@mailpoet? Or otherwise point me in the right direction?

Thanks,

Matt

• This topic was modified 3 years, 10 months ago by mdsheeks.