• Hello,

    I use bundle products, which means there is a bundle name that includes products XY and XX. The head product is usually without a price, as the price comes from the products it contains.

    This leads to problems with international parcels because the price and weight of the head product must not be zero.

    Therefore the question is there one of the possibilities:

    _ Can you somehow allow items with price 0 and weight 0 to be transferred? An error is currently being output: SOAP-ERROR: Encoding: object has no ‘customsValue’ property.
    Can that be ignored somehow?

    _ Or is there a possibility to ignore an entire position in an order?

    Many thanks for the help.
    Greets, Luke

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  • Plugin Author Shadi Manna

    (@shadim)

    Can we continue this conversation via email, please contact me at “dhlsupport [at] progressusmarketing.com” so I can review your log file.

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