problem with reloading the page

  • Resolved Marcin_M

    (@marcin_m)


    3 years, 10 months ago

    I have a problem with reloading the page.

    error log: 

    [STEP] [2021-04-26 09:28:17] Initializing restore process...
[SUCCESS] [2021-04-26 09:28:20] Restore process responded
[SUCCESS] [2021-04-26 09:28:20] Locking migration process
[STEP] [2021-04-26 09:28:20] Initializing restore process
[INFO] [2021-04-26 09:28:20] Backup & Migration version: 1.0.9
[INFO] [2021-04-26 09:28:20] Site which will be restored: https://server996018.nazwa.pl/pomagam
[INFO] [2021-04-26 09:28:20] PHP Version: 7.4.16
[INFO] [2021-04-26 09:28:20] Web server: Apache/2
[INFO] [2021-04-26 09:28:20] Max execution time (in seconds): 259200
[INFO] [2021-04-26 09:28:20] Initializing custom error handler
[STEP] [2021-04-26 09:28:20] Free space checking...
[INFO] [2021-04-26 09:28:20] Checking if there is enough amount of free space
[INFO] [2021-04-26 09:28:20] Requires at least 777930574 bytes. [741,89 MB]
[INFO] [2021-04-26 09:28:20] Disk free space function is not disabled - using...
[INFO] [2021-04-26 09:28:20] Checking this path/partition: /home/server996018/ftp/pomagam/wp-content/backup-migration/backups
[SUCCESS] [2021-04-26 09:28:20] There is 55,843,272.00 MB free. [53,26 TB]
[SUCCESS] [2021-04-26 09:28:20] Great! We have enough space.
[SUCCESS] [2021-04-26 09:28:20] Confirmed, there is enough space on the device, checked: 777930574 bytes.
[INFO] [2021-04-26 09:28:20] Making temporary directory
[STEP] [2021-04-26 09:28:20] Scanning archive...
[STEP] [2021-04-26 09:28:20] Smart memory calculation...
[INFO] [2021-04-26 09:28:20] There is 2048 MBs of memory to use
[SUCCESS] [2021-04-26 09:28:20] Setting the safe limit to 6 MB
[STEP] [2021-04-26 09:28:20] Extracting files (this process can take some time)...
[SUCCESS] [2021-04-26 09:28:52] Files extracted...
[STEP] [2021-04-26 09:28:52] Saving wp-config file...
[SUCCESS] [2021-04-26 09:28:52] File wp-config saved
[STEP] [2021-04-26 09:28:52] Getting backup manifest...
[SUCCESS] [2021-04-26 09:28:52] Manifest loaded
[STEP] [2021-04-26 09:28:52] Restoring files...
[SUCCESS] [2021-04-26 09:29:03] Files restored
[STEP] [2021-04-26 09:29:03] Restoring database...
[INFO] [2021-04-26 09:29:03] Database size: 8,37 MB
[ERROR] [2021-04-26 09:29:15] Error message: Allowed memory size of 2147483648 bytes exhausted (tried to allocate 767777728 bytes)
[ERROR] [2021-04-26 09:29:15] You can get more pieces of information in troubleshooting log file.
[ERROR] [2021-04-26 09:29:15] Something bad happened on PHP side.
[ERROR] [2021-04-26 09:29:15] Error message: Allowed memory size of 2147483648 bytes exhausted (tried to allocate 767777728 bytes)
[ERROR] [2021-04-26 09:29:15] Error file/line: /home/server996018/ftp/pomagam/wp-content/plugins/backup-backup/includes/database/manager.php|179
[STEP] [2021-04-26 09:29:15] Aborting & unlocking restore process...

[DOWNLOAD GENERATED] File downloaded on (server time): 2021-04-26 09:32:41
[DOWNLOAD GENERATED] Last update (seconds): 218 seconds ago 
[DOWNLOAD GENERATED] Last update (date): 2021-04-26 09:29:03

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi @marcin_m

    Sorry for the delay in the reply.
    We have beta version with new database engine.

    Could you please tell me if you can make the backup again on source site?
    As it will generate new format files to increase control of memory during restore.

    Let me know.
    Thank you! ??

    Plugin Support backupsupport

    (@backupsupport)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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