Problem when login or sign up

  • Resolved wailtwairy

    (@wailtwairy)


    3 years, 7 months ago

    Howdy!
    I’m using Ocean Pop Up login plugin, when I try to login or sign up a new user I’m getting a “Session token has expired, please reload the page and try again ” message but if I deactivate the wp super cache the login or sign up is working fine
    It seems the cache plugin blocking them, kindly help me with excluding the popup login from wp super cache.

    Thanks & my best regard

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Emre Vona

    (@emrevona)

    is the problem solved when you clear all cache? and does it occur after 9-10 hours again?

    Thread Starter wailtwairy

    (@wailtwairy)

    Hi Emre
    Thank you for your interest
    The first time when I have cleared all cache manually the login is work
    But now the problem isn’t solved when I clear all cache manually
    also, I see it’s not working when I configured the cache timeout rule to delete files once every 10 hours
    And the login is work if I deactivate the wp fastest cache plugin

    Plugin Author Emre Vona

    (@emrevona)

    are you using a server-side cache system or Cloudflare?

    Thread Starter wailtwairy

    (@wailtwairy)

    Hi Emre
    No, I’m not using a server-side cache system or Cloudflare

    Plugin Author Emre Vona

    (@emrevona)

    Please answer the following question. I am not talking about the cache time-out rule.

    is the problem solved when you clear all cache? and does it occur after 9-10 hours again?

    Thread Starter wailtwairy

    (@wailtwairy)

    Hi Emre

    I will try to clear all cache after 9-10 hours then I will inform you of the result

    Plugin Author Emre Vona

    (@emrevona)

    thanks, please let me know.

    Thread Starter wailtwairy

    (@wailtwairy)

    Sure, thanks for your interest

    Thread Starter wailtwairy

    (@wailtwairy)

    Hi Emre
    I hope you are doing good
    As you mentioned to me for clear all cache and to occur after 9-10 hours
    If I click the clear all cache button I get the same problem
    But If I click delete cache and minified CSS/JS after 9-10 hours
    or even after 1 minute, I can login successfully but if I logout and login again I get the same issue.
    Note:
    If I login by the built-in WooCommerce login it’s working fine

    Thanks

    Plugin Author Emre Vona

    (@emrevona)

    it means that you need to stop using the pop-up login.

    Thread Starter wailtwairy

    (@wailtwairy)

    Is there any way to exclude it

    Plugin Author Emre Vona

    (@emrevona)

    no, sorry because a page is saved as a static html file when it is cached.

    Thread Starter wailtwairy

    (@wailtwairy)

    Is there any pop-up login that could be compatible

    Plugin Author Emre Vona

    (@emrevona)

    the popup logins are not compatible with the cache pluging but sometimes clearing cache helps to solve the problem. you tried it and it did not help.

    Thread Starter wailtwairy

    (@wailtwairy)

    Thank you so much Emre
    I appreciate your help and patience

Viewing 15 replies - 1 through 15 (of 16 total)
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