• Resolved gandulf78

    (@gandulf78)


    Hi.
    I am testing the stripe plugin integration with the credit card provided by Stripe.
    I don’t have issue with the basic card number.
    However, it is not working with the 3D secure card numbers. I receive the following error message “ The Client_secret Provided Does Not Match The Client_secret Associated With The PaymentIntent.”
    Do you know what’s going on ?
    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @gandulf78

    Can you share your website url? It sounds like something is causing the plugin to create a second payment intent while the first one is still being processed.

    Have you attempted finding a plugin conflict? If not it’s worth testing with just WC and Stripe installed to see what happens.

    Kind regards

    Thread Starter gandulf78

    (@gandulf78)

    Thank you for your reply.
    My web site is withlovefromfrance.fr
    I have deactivated the official Stripe plugin (which was deselected anyway). I do not see any difference.
    I am trying to remove the non essential plugins.

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @gandulf78

    I’ll see if I can recreate the issue. Make sure your site is in test mode if possible.

    Kind regards

    Thread Starter gandulf78

    (@gandulf78)

    Thanks for your help.
    I see on the stripe dashboard some events “payment_intent.requires_action” with an associated webhook attempt tagged failed “400 (Bad Request)”
    I hope it helps
    Kind regards.

    Plugin Author Payment Plugins

    (@mrclayton)

    The webhook wouldn’t cause that issue. But you should follow our webhook setup guide to make sure you do it correctly.

    Kind regards,

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @gandulf78,

    I reviewed the log entries and the client secret does in fact match the secret associated with the payment intent. You will need to reach out to Stripe support and show them this error message.

    I can confirm this is not an issue with the plugin.

    Kind Regards,

    Thread Starter gandulf78

    (@gandulf78)

    That’s kind of puzzling. It was working fine with the Stripe extension from WC so i am still suspecting an issue with your plugin.
    I directly reached out the Stripe support and they said:
    “Upon checking with the technical team, “The client_secret provided does not match the client_secret associated with the PaymentIntent”
    means that something other than the client secret is being passed to ConfirmCardPayment. If you were creating the charges yourself, you could log out the client secret before you call ccp to verify that its the same as the one on the payment intent.”
    I don’t know what to do with that.

    • This reply was modified 3 years, 7 months ago by gandulf78.
    • This reply was modified 3 years, 7 months ago by gandulf78.
    • This reply was modified 3 years, 7 months ago by gandulf78.
    Thread Starter gandulf78

    (@gandulf78)

    BTW, I don’t know if it is related also i also noticed the following error in the Stripe logs :
    POST /v1/payment_methods
    parameter_missing – type
    Missing required param: type.

    {
    “key”: “pk_test_*********************************************************************************************qubhXs”,
    “type”: <required>
    }

    {
      "error": {
        "code": "parameter_missing",
        "doc_url": "https://stripe.com/docs/error-codes/parameter-missing",
        "message": "Missing required param: type.",
        "param": "type",
        "type": "invalid_request_error"
      }
    }
    Thread Starter gandulf78

    (@gandulf78)

    Finally, I’ve used the clean up tools in WC and it is working!

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @gandulf78

    Thank you for confirming you resolved the issue.

    Kind regards

    I received the same error:

    parameter_missing – type
    Missing required param: type.

    {
    “key”: “pk_live_*********************************************************************************************GxsEUJ”,
    “type”: <required>
    }

    Installed theme Newspaper 11, the problem is generated after wordpress and the update.

    Please can you help me?

    Best regards

    Plugin Author Payment Plugins

    (@mrclayton)

    Hi @albertofilice,

    That error will not cause any issues with payments. It’s an error generated on the Stripe side, not by the plugin.

    Kind Regards,

Viewing 12 replies - 1 through 12 (of 12 total)
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