• Resolved mattgcn

    (@mattgcn)


    Hello! I’m having a bizarre problem with this plugin.

    The compression feature and lazy load have been so far invaluable in increasing site performance, but for some reason when the plugin is activated I get issues with performance on the Classic Editor.

    Here is what Tag / Custom Taxonomy look like with the plugin enabled. Additionally, the link to display the list of most-used hosts is non-functional, and attempting to modify the featured image opens as a link instead of a frame.

    With the plugin disabled, everything displays as it should. I have no problem with frames or links.

    I tried simply disabling the iframe setting on lazy load, then disabling lazy load entirely and nothing worked until I disabled the plugin in full.

    Here’s my install info, and I’ll note that updating my PHP and WordPress are currently not an option due to quirks of the hosting I’m using:

    WordPress 5.5 | PHP 7.0.33-0+deb9u10 | nginx/1.10.3 | MySQL 5.6.12

    Thanks for the plugin, hope I can figure this out!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @mattgcn

    I tried to replicate with default post tags without avail though.

    View post on imgur.com

    As this could still be triggered by another plugin, could you please proceed with a full conflict test?
    How to – First, create a recent backup in case you lose any settings during the test and have to restore to a previous working state.
    Then deactivate all plugins apart from Smush, activate a default theme like TwentyTwentyOne, clear all caches, and check again if the issue is still there. If not, it means that something is conflicting, so start activating the remaining plugins and theme, one by one this time, checking every time for the reported issue, until you reproduce the issue, thus finding the conflicted combination. The following flowchart image can assist you during this test: https://premium.wpmudev.org/wp-content/uploads/2015/09/Support-Process-Support-Process.gif
    If this is a live website with traffic, I’d rather advise to create a staging environment, meaning a complete and exact copy of this installation into another location/folder in the same server, using a separate database, and perform the test in there instead without worrying about the live site.

    Looking forward to your results,
    Dimitris

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @mattgcn

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)
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