• I am having this issue here, when my customer “add to cart” on the product, then it direct to Cart Page. And customer add addition item to the Cart & Checkout, it shown the message “You Have been Locked Out”.

    Appreciated your kind assistance on this matter.

    The following is the log file;

    id               => 6
    module           => lockout
    type             => action
    code             => host-lockout::115.164.81.121
    timestamp        => 2021-04-18 13:14:30
    init_timestamp   => 2021-04-18 13:14:30
    remote_ip        => 115.164.81.121
    user_id          => [empty string]
    url              => https://fayesmy.com/cart/image/gif;base64,R0lGODlhAQABAIAAAAAAAP/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7
    memory_current   => 18828944
    memory_peak      => 18854712
    data             => Array
        module               => four_oh_four
        host                 => 115.164.81.121
        user_id              => [boolean] false
        username             => [boolean] false
        module_details       => Array
            type     => four_oh_four
            reason   => too many attempts to access a file that does not exist
            label    => 404
            host     => [integer] 5
            period   => [integer] 10
        whitelisted          => [boolean] false
        blacklisted          => [boolean] false
        lockout_type         => four_oh_four
        lockout_start        => 2021-04-18 21:14:30
        lockout_start_gmt    => 2021-04-18 13:14:30
        lockout_context      => O:40:"iThemesSecurity\Lib\Lockout\Host_Context":5:{s:46:"iThemesSecurity\Lib\Lockout\Host_Contexthost";s:14:"115.164.81.121";s:55:"iThemesSecurity\Lib\Lockout\Host_Contextlogin_user_id";N;s:56:"iThemesSecurity\Lib\Lockout\Host_Contextlogin_username";N;s:62:"iThemesSecurity\Lib\Lockout\Host_Contextuser_limit_triggered";b:0;s:51:"iThemesSecurity\Lib\Lockout\Contextlockout_module";s:12:"four_oh_four";}
        lockout_expire       => 2021-04-18 21:29:30
        lockout_expire_gmt   => 2021-04-18 13:29:30
        lockout_host         => 115.164.81.121

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter kt77

    (@kt77)

    This happen after update ITheme to the lastest version.

    Thread Starter kt77

    (@kt77)

    Need help urgently. Please……

    I’m having this issue too. Started happening after upgrading to the latest version. Had to turn off 404 error detection to stop it from locking out my customers.

    Seems like it doesn’t like lazy loading images and detects it as a 404

    • This reply was modified 3 years, 10 months ago by ac23.
    Thread Starter kt77

    (@kt77)

    Thank AC23, which I disable 404 error detection will resolve the issue

    Thread Starter kt77

    (@kt77)

    I have disable the lazy load in the optimizer, it work fine now.

    Thread Starter kt77

    (@kt77)

    Hi AC23,

    I have disable the lazy load in SG since the day knowing that lazyload have the cause the conflict here. Any solution for this, that you can share other than disable the lazy load in SG optimizer? Maybe you have some new finding on this matter? Thanks in advance.

    FYI

    Addition by Subtraction: Settings Removed in iTSec Pro 7.0

    So in the next release (8.0) of the free iTSec plugin expect the 404 Detection module to be removed ??

Viewing 7 replies - 1 through 7 (of 7 total)
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