Conversion data not showing in GA after 1.12.2 update

same issue for me. hope this gets figured out. i uninstalled the plugin and everything manually. this obviously isnt a priority for the developer.

I have the same issue. Normally there are 100+ unique purchases reported in Analytics. After installing the update there are only 1 to 3 a day…

Hi @jkslo,

I placed a test order on your site but I can not see any issue.
Have you reverted back to an earlier plugin version? If yes, do you have a test site where you can activate v1.12.2?

@bmsinc @studiobrabo pls post a site URL or else I can not try to help, thanks!

@duracelltomi it is on https://www.hardyskeuze.nl/ but I reverted to the old version.
It also happens on https://www.pigandrye.nl/, which is basically the same checkout.

The weird thing is a few orders are reported.

Maybe it has to do by (not) switching payment method or shipping method? I saw in the source that there where some changes on that matter compared with previous version.

Does gtm4wp.orderCompletedEEC need to be in the regex in GTM?

On https://bestellen.secetendrinken.nl/ I’m running the new version, but I added gtm4wp.orderCompletedEEC in the regex. That seems to work…

Is this maybe the solution?

I’m seeing the same. The analytics goal “Checkout complete” is recorded (=visit to order-received page), but the “Transaction with value x” is not recorded. This after updating to the latest version.

@studiobrabo
Can confirm: adding gtm4wp.orderCompletedEEC to the regEx in GTM fixes this issue.
Previously this (apparently) was not required for transaction data to be sent.

@saens
where have you added that “gtm4wp.orderCompletedEEC”?

@mackowiakmda
In tag manager there is a trigger (mine is called ecommerce helper or something along those lines) which has a regex with some gtm4wp stuff. Add the line there.
Be sure to look at the triggers and NOT the tags.

@duracelltomi can you confirm if adding “gtm4wp.orderCompletedEEC” is the solution? Or will this cause double entries? Thanks in advance!

@studiobrabo – on pigandrye.nl I can not place an order without the need to use my bank card. Are you using Klarna Checkout?

Yes, adding gtm4wp.orderCompletedEEC solves the issue, it turned out I unintentionally left out from the changelog that this update has to be added into your GTM setup.

I am sorry for the inconvenience this has caused.
I will update every doc immediatelly.

@duracelltomi thanks! and keep up the good work!

@duracelltomi Thank you for solution. Your plugin is a good one.

K?szi Tomi! Thanks! Keep up the good work

Thanks everyone for the kind words ??