Backup is taking more time than expected

  • Resolved protest345

    (@protest345)


    3 years, 11 months ago

    Hello there, Half of the backup operation in my UpgraftPlus backup takes more than a day. The total file size was 950 megabytes. Could you please investigate why the backup is taking forever?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Please could you send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    Thread Starter protest345

    (@protest345)

    Hi Thank You so for the prompt reply. Hereby attaching the link for the log. Looking forward to your reply Thank you
    https://pastebin.com/Fy0zVHrx

    Thread Starter protest345

    (@protest345)

    Hello Bryle,

    Also, if we upgrade to the paid version, will this address our main concern, If so, may we speak with you about it? Is there any way to speak with you guys about this via call or chat?

    Thank You

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    Please go to your ‘settings’ tab, down to the ‘expert’ section, and there reduce the ‘split’ size to 75MB. Then save settings, and try a fresh backup. This ought to resolve it for you.

    David

Viewing 4 replies - 1 through 4 (of 4 total)
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