• Resolved wizcomhosting

    (@wizcomhosting)


    The merge variable {order_number} is not working, either in the order confirmation page or in the Order on Hold email.

    Woocommerce and WordPress up to date, tried with default theme and no plugins.

    Other merge variables are working, eg {site_url} in the email subject.

    Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter wizcomhosting

    (@wizcomhosting)

    To add: it seems that most mail variables are working in the emails (though not the {order_number} but none of them are working on the order notification page.

    Also neither of these have the templates overridden.

    Plugin Support Shohan Hossain Nabil – a11n

    (@sohanhossain)

    Hi there!

    It’s been a while since you posted this topic and you might have already found a solution for this.

    If you haven’t yet, please let us know and we will look further into this.

    Thanks.

    Plugin Support Shohan Hossain Nabil – a11n

    (@sohanhossain)

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here when you are ready to continue.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘{order_number} merge tag not working’ is closed to new replies.