Notification emails in chinese

  • Resolved nicwhitham

    (@nicwhitham)


    3 years, 7 months ago

    For some odd reason a couple of my websites have started to send out notification emails in chinese. It anyone else experiencing the same or know how to fix it?

    • This topic was modified 3 years, 7 months ago by nicwhitham.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • I have the same exact issue. Just today I started getting emails that are in Chinese.

    Please let me know if you are able to find a solution or fix.

    Thank you

    Thread Starter nicwhitham

    (@nicwhitham)

    I am not sure but I think this may have something to do with encoding. The messages sent from my website are sent via PHP Mailer and the encoding is UTF-16, if I change that to UTF-8, messages are readable. My sites are hosted by IONOS.

    Same here.

    Thread Starter nicwhitham

    (@nicwhitham)

    I fixed my issue by downgrading the plugin Event-On for which an update was released yesterday.

    • This reply was modified 3 years, 7 months ago by nicwhitham.
    Plugin Support wfpeter

    (@wfpeter)

    Hi @nicwhitham, glad to see you were able to fix the problem.

    It’s interesting that another plugin would affect the character set for your emails and this will be valuable information if anybody with this hosting/plugin combination has the same issue.

    Thanks,

    Peter.

    Thread Starter nicwhitham

    (@nicwhitham)

    On the plugin forum others are experiencing the same issue – and when disabled (or now downgraged to previous version) the problem goes away.

    I am having the same problem on a website for which I updated the EventON plugin. And now the plugin itself is having email problems. I will downgrade immediately. Thank you.

    Wow, that deactivating EventON solved the problem. THX!

Viewing 8 replies - 1 through 8 (of 8 total)
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