Gallery titles appear… then disappear

  • Resolved shenmueguru

    (@shenmueguru)


    3 years, 10 months ago

    I have an issue that has just started to recently occur, where the titles for my galleries appear, and then will disappear as the page loads, being replaced by some dots. I have deleted my sites cache and tried a few other things but nothing has worked.

    Has anyone encountered this issue before? Is there anything i can do to resolve it on my end? I have some screenshots, but i am not sure if posting them here is allowed.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi there ??

    That’s odd! I’ve checked your site and it is looking okay for me. Are you still having this issue?

    If so, please let us which version of NextGEN are you currently using.

    Cheers!

    Thread Starter shenmueguru

    (@shenmueguru)

    Hi Gabriel, thank you for the reply. When the issue occured, i took a look at it with my coder, and he deduced it had something to do with the height within the container. Be it the thumb or text we didn’t know.

    jQuery(function($) {

    // The ngg-album-desc element is only used for compact albums
    const height = $(‘.ngg-album-desc’).height();
    if (height) {
    //shave(‘.ngg-album-desc’, height);
    }

    $(‘.ngg-albumoverview’).each(function(){
    $(this).css(‘opacity’, 1.0);
    });
    });

    We commented this line out:

    shave(‘.ngg-album-desc’, height);

    and that seemed to do the job, but this morning i went back to work on the site, and the same problem has returned, as seen in this example here:

    https://shenmuedojo.com/media/shenmue-ii-2/shenmue-ii-locations/hong-kong/

    We have our plugins set to update automatically, so we are on v3.9.3, which seems to have ben updated 3 days ago, and reverted our change back to the original script.

    • This reply was modified 3 years, 10 months ago by shenmueguru.
    Thread Starter shenmueguru

    (@shenmueguru)

    Sorry, i should say that our coder has went in and removed the “shave” command line so they will reflect as working in that link.

    However, I have saved screenshots of the pages if you would like to see how it visually appeared on the page.

    • This reply was modified 3 years, 10 months ago by shenmueguru.

    Hi @shenmueguru ??

    Apologies it seems that we missed your response.

    I see! Yes, please kindly share the screenshots to understand where the issue is located and provide you with guidance?

    I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL here. It works with Chrome, Firefox, Safari, and Edge.

    Cheers.

    We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Gallery titles appear… then disappear’ is closed to new replies.