Doesn’t appear when editing a page or post

  • Resolved Andrew

    (@andrewkantor)


    3 years, 11 months ago

    Giving FileBird a shot to making picking media easier. From the Dashboard, clicking Media->Library works great. I created a few folders and organized stuff. Perfect!

    But … when I’m editing a page or post in the classic editor, clicking “Add Media” just brings up the old media library picker — no FileBird. And that kinda defeats the purpose.

    I’m running the latest WordPress (5.7) and latest FilePress. Any idea why I can’t use FileBird to choose media to insert? Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    Hi @andrewkantor ,

    Thanks for using FileBird and sorry about this issue, so normally it is expected to work well with Classic Editor, but in this case that it does not, please make sure you are using the latest version of the plugin, if the issue is still there, then please contact and schedule a Team check with our team to help you as soon as possible:

    [email protected]

    Thank you.

    Kind regards,
    -Bruce-

    Thread Starter Andrew

    (@andrewkantor)

    I’ll check my version to be sure, and I’m also going to check to see if maybe one of my browser privacy plugins is affecting it.

    I notice that the FileBird settings page has this text on the top:

    $tabs = apply_filters('fbv_settings_tabs', $tabs);

    That makes me think there’s an issue with the installation. Thanks for the quick reply!

    Plugin Support Bruce

    (@ninjateamwp)

    Hi @andrewkantor ,

    Please send a screenshot showing this error’s appearance?
    Also, as advised before, please schedule a Team check.

    Thank you!

    Kind regards,
    -Bruce-

    Thread Starter Andrew

    (@andrewkantor)

    Ha! Figured it out. I don’t know why it happened, but uninstalling, cleaning the database, and reinstalling did the trick. Thanks again for the quick responses!

    Plugin Support Bruce

    (@ninjateamwp)

    Glad to know ??

Viewing 5 replies - 1 through 5 (of 5 total)
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