• Resolved ironicsky

    (@ironicsky)


    We have a registration form with a lot of custom questions. We need to be able to export the fields on a report for regulatory purposes – where in the DB are those fields stored? I Can’t find them in the usermeta.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • They are definitely in the meta_data. At least that is where it is is returned by the woocommerce API.

    The meta_data is an array, so make sure that you are exporting all the records that match the customer – which will be a one-many relationship

    it looks something like this:

    "meta_data": [{
    		"id": 96959,
    		"key": "ur_form_id",
    		"value": "19922"
    	}, {
    		"id": 96968,
    		"key": "user_registration_My_Field_1",
    		"value": "Field Value"
    	}, {
    		"id": 96969,
    		"key": "user_registration_License_Number",
    		"value": "lic123"
    	}, {

    I would try changing all your fields to not have any spaces in them. so that the keys can be properly formed. maybe that will help (typical wordpress kluge perhaps? haha!)

    Thread Starter ironicsky

    (@ironicsky)

    Found them – turns out the user I was looking at some how didn’t register with the form, and so none of the fields appeared on his meta.

    Thanks!

    ok good!

    the plugin isn’t working at all for me…. are you able to actually get it to work with woocommerce? Or are you not using woocommerce?

    Saroj Shah

    (@wpeverestsupportrep)

    Hi @ironicsky

    Please let us know if you have any other questions.

    Regards!

    Saroj Shah

    (@wpeverestsupportrep)

    Hi @jdpkr

    We have replied to the ticket you have created. To use WooCommerce feature of this plugin, you will have to opt for premium add-on(you have already bought it I guess). We have provided you a link to contact us as you are our premium user. This support channel is for free users and issue related with the free plugin.
    We really appreciate your help in this ticket.

    Regards!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Location of User Registration Fields in Database’ is closed to new replies.