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Resolved

(@slowlandia)

Hello there,
we have continuos problem regarding WooCommerce Google Analytics Integration plugin.

Only 70-80% of our orders and revenue is tracked in Google Analytics compared to WooCommerce analytics.
I am aware that some might be lost due to adblocker and or cookie consent but 20-30% seems to be too much.

What can be done to fix this?

Please be aware that we have a firewall in place, so in order to visit our site you need to be in Slovakia or use VPN and set country to Slovakia.

Thank you in advance,

status report:


### WordPress Environment ###

WordPress address (URL): https://slowlandia.com
Site address (URL): https://slowlandia.com
WC Version: 5.1.0
REST API Version: ? 5.1.0
WC Blocks Version: ? 4.7.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.0.2
Log Directory Writable: ?
WP Version: 5.7
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: sk_SK
External object cache: ?

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.16
PHP Post Max Size: 512 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.10-MariaDB
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.1.0
WC Database Prefix: kivzch
Total Database Size: 527.20MB
Database Data Size: 283.11MB
Database Index Size: 244.09MB
kivzchwoocommerce_sessions: Data: 9.02MB + Index: 0.14MB + Engine InnoDB
kivzchwoocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kivzchwoocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchwoocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kivzchwoocommerce_order_items: Data: 7.52MB + Index: 2.52MB + Engine InnoDB
kivzchwoocommerce_order_itemmeta: Data: 54.59MB + Index: 43.14MB + Engine InnoDB
kivzchwoocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kivzchwoocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kivzchwoocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchwoocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kivzchwoocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchwoocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchwoocommerce_payment_tokenmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
kivzchwoocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchactionscheduler_actions: Data: 8.52MB + Index: 11.61MB + Engine InnoDB
kivzchactionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchactionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchactionscheduler_logs: Data: 6.52MB + Index: 6.03MB + Engine InnoDB
kivzchadtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchautomatewoo_abandoned_carts: Data: 1.17MB + Index: 0.08MB + Engine InnoDB
kivzchautomatewoo_customers: Data: 1.52MB + Index: 3.14MB + Engine InnoDB
kivzchautomatewoo_customer_meta: Data: 0.27MB + Index: 0.27MB + Engine InnoDB
kivzchautomatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kivzchautomatewoo_guests: Data: 1.52MB + Index: 2.61MB + Engine InnoDB
kivzchautomatewoo_guest_meta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
kivzchautomatewoo_logs: Data: 0.44MB + Index: 0.61MB + Engine InnoDB
kivzchautomatewoo_log_meta: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
kivzchautomatewoo_queue: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
kivzchautomatewoo_queue_meta: Data: 0.19MB + Index: 0.20MB + Engine InnoDB
kivzchcommentmeta: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
kivzchcomments: Data: 17.55MB + Index: 12.09MB + Engine InnoDB
kivzchewwwio_images: Data: 0.39MB + Index: 0.45MB + Engine InnoDB
kivzchfailed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchicl_cms_nav_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchicl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchicl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchicl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchicl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kivzchicl_languages_translations: Data: 0.19MB + Index: 0.11MB + Engine InnoDB
kivzchicl_locale_map: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchicl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kivzchicl_mo_files_domains: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchicl_node: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchicl_reminders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchicl_strings: Data: 6.52MB + Index: 9.06MB + Engine InnoDB
kivzchicl_string_packages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchicl_string_pages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchicl_string_positions: Data: 0.13MB + Index: 0.05MB + Engine InnoDB
kivzchicl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchicl_string_translations: Data: 4.52MB + Index: 2.52MB + Engine InnoDB
kivzchicl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchicl_translate: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchicl_translate_job: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchicl_translations: Data: 0.08MB + Index: 0.19MB + Engine InnoDB
kivzchicl_translation_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchicl_translation_status: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
kivzchkc_us_clicks: Data: 0.13MB + Index: 0.20MB + Engine InnoDB
kivzchkc_us_domains: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kivzchkc_us_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kivzchkc_us_links: Data: 0.06MB + Index: 0.19MB + Engine InnoDB
kivzchkc_us_links_groups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kivzchlinks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchmailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchoptions: Data: 5.50MB + Index: 0.14MB + Engine InnoDB
kivzchpimwick_gift_card: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchpimwick_gift_card_activity: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchpostmeta: Data: 84.63MB + Index: 98.30MB + Engine InnoDB
kivzchposts: Data: 12.52MB + Index: 7.06MB + Engine InnoDB
kivzchqueue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchrevslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
kivzchrevslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchrevslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchrevslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchrevslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchrevslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchsbi_instagram_feeds_posts: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
kivzchsbi_instagram_feed_locator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchsbi_instagram_posts: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
kivzchshort_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kivzchshort_link_clicks: Data: 2.52MB + Index: 0.17MB + Engine InnoDB
kivzchshort_link_replacements: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchtermmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kivzchterms: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
kivzchterm_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
kivzchterm_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
kivzchusermeta: Data: 11.52MB + Index: 13.03MB + Engine InnoDB
kivzchusers: Data: 1.52MB + Index: 0.53MB + Engine InnoDB
kivzchw3tc_cdn_pathmap: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchw3tc_cdn_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchwc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchwc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchwc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchwc_customer_lookup: Data: 1.52MB + Index: 1.81MB + Engine InnoDB
kivzchwc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kivzchwc_order_coupon_lookup: Data: 0.20MB + Index: 0.28MB + Engine InnoDB
kivzchwc_order_product_lookup: Data: 7.52MB + Index: 8.06MB + Engine InnoDB
kivzchwc_order_stats: Data: 2.52MB + Index: 3.42MB + Engine InnoDB
kivzchwc_order_tax_lookup: Data: 1.52MB + Index: 0.89MB + Engine InnoDB
kivzchwc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
kivzchwc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchwc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchwc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchwfBlockedIPLog: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
kivzchwfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kivzchwfConfig: Data: 2.30MB + Index: 0.00MB + Engine InnoDB
kivzchwfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchwfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchwfFileMods: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
kivzchwfHits: Data: 1.02MB + Index: 0.19MB + Engine InnoDB
kivzchwfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchwfIssues: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
kivzchwfKnownFileList: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
kivzchwfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchwfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchwfLogins: Data: 0.48MB + Index: 0.16MB + Engine InnoDB
kivzchwfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchwfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchwfNotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchwfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
kivzchwfReverseCache: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
kivzchwfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kivzchwfStatus: Data: 1.02MB + Index: 0.20MB + Engine InnoDB
kivzchwfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchwpgdprc_consents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchwpgdprc_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
kivzchyoast_indexable: Data: 5.52MB + Index: 6.44MB + Engine InnoDB
kivzchyoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
kivzchyoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
kivzchyoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
kivzchyoast_prominent_words: Data: 0.16MB + Index: 0.19MB + Engine InnoDB
kivzchyoast_seo_links: Data: 0.23MB + Index: 0.17MB + Engine InnoDB
kivzchyoast_seo_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
modul_sphere_cards: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
modul_sphere_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
shopsync_last: Data: 0.00MB + Index: 0.00MB + Engine MyISAM

### Post Type Counts ###

amn_mi-lite: 2
attachment: 928
aw_workflow: 4
custom_css: 1
gift_card: 1
ig_campaign: 12
ig_message: 17
nav_menu_item: 37
nutrition-label: 1
oembed_cache: 14
page: 41
portfolio: 40
post: 63
product: 95
product_variation: 21
revision: 696
shop_coupon: 6253
shop_order: 22403
shop_order_refund: 19
user_request: 1
wpcf7_contact_form: 1
wpsl_stores: 10

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (43) ###

Akismet Anti-Spam: by Automattic – 4.1.9
All-in-One WP Migration: by ServMask – 7.40
AutomateWoo: by WooCommerce – 5.4.0
Classic Editor: by WordPress Contributors – 1.6
Contact Form 7 Captcha Pro: by 247wd – 0.0.1
Contact Form 7: by Takayuki Miyoshi – 5.4
Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.0.3
Cost of Goods for WooCommerce: by WPFactory – 2.4.0
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2
Envato Market: by Envato – 2.0.6
Facebook for WooCommerce: by Facebook – 2.3.3
Free shipping notification WooCommerce Pro: by PI Websolution – 1.3.0
Site Kit by Google: by Google – 1.29.0
Google XML Sitemaps: by Auctollo – 4.1.1
Smash Balloon Instagram Feed: by Smash Balloon – 2.9
WPBakery Page Builder: by Michael M - WPBakery.com – 6.6.0
Loco Translate: by Tim Whitlock – 2.5.2
URL Shortener by MyThemeShop: by MyThemeShop – 1.0.16
Savoy Theme - Content Elements: by NordicMade – 1.2.8
Savoy Theme - Portfolio: by NordicMade – 1.2.3
Savoy Theme - Settings Panel: by NordicMade – 1.0.3
Savoy Theme - Wishlist: by NordicMade – 2.4
PixelYourSite Pinterest: by PixelYourSite – 3.0.4
PixelYourSite: by PixelYourSite – 8.0.9
Protection against DDoS: by WPChef – 1.5.2
PW WooCommerce Gift Cards Pro: by Pimwick
LLC – 1.304

Really Simple SSL: by Really Simple Plugins – 4.0.13
URL Shortify: by Kaizen Coders – 1.3.10.1
W3 Total Cache: by BoldGrid – 2.1.1
WooCommerce VUB eCard: by Webikon (Vladimir Alexandrov) – 1.1.1
WooCommerce Blocks: by Automattic – 4.7.0
Woo IC and DIC: by Vladislav Musílek – 1.1.3
Product Feed PRO for WooCommerce: by AdTribes.io – 9.9.4
WooCommerce Expand Tabs: by SilkyPress – 1.19
Extra Charges To Payment Gateway For WooCommerce (Standard): by hemsingh1 – 2.0.2.1
WooCommerce Stripe Gateway: by WooCommerce – 5.0.0
WooCommerce Google Ads Conversion Tracking: by Wolf+B?r Agency – 1.8.24
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
WooCommerce: by Automattic – 5.1.0
Wordfence Security: by Wordfence – 7.5.2
Yoast SEO Premium: by Team Yoast – 15.4
WP Age Gate Pro: by flippercode – 3.0.2
WP GDPR Compliance: by Van Ons – 1.5.6

### Inactive Plugins (13) ###

Checkout Field Editor and Manager for WooCommerce: by Acowebs – 2.1.11
Hotjar: by Hotjar – 1.0.9
Icegram - Popups, Optins, CTAs & lot more...: by icegram – 1.10.47
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.3
Modul Sphere - Integrace do WooCommerce: by Efin s.r.o. – 1.0.1
Product Reviews Import Export (Basic): by WebToffee – 1.4.2
Savoy Theme - Instagram Gallery: by NordicMade – 1.3.1
Savoy Theme - Team Members: by NordicMade – 1.0.8
Slider Revolution: by ThemePunch – 5.3.1.5
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.50

WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.0.9
WPC Product Bundles for WooCommerce: by WPClever – 5.5.1
WP Store Locator: by Tijmen Smit – 2.2.234

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db.php: db.php
object-cache.php: object-cache.php

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
gift-card (gift-card)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)
woosb (woosb)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #1181 - /obchod/
Cart: #11 - /cart/
Checkout: #1165 - /checkout-2/
My account: #13 - /my-account/
Terms and conditions: #1771 - /obchodne-podmienky/

### Theme ###

Name: Savoy Child
Version: 1.0.2
Author URL: 
Child Theme: ?
Parent Theme Name: Savoy
Parent Theme Version: 2.5.7
Parent Theme Author URL: https://www.nordicmade.com
WooCommerce Support: ?

### Templates ###

Overrides: savoy/woocommerce/archive-product.php
savoy/woocommerce/cart/cart-empty.php
savoy/woocommerce/cart/cart-item-data.php
savoy/woocommerce/cart/cart-shipping.php
savoy/woocommerce/cart/cart-totals.php
savoy/woocommerce/cart/cart.php
savoy/woocommerce/cart/cross-sells.php
savoy/woocommerce/cart/mini-cart.php
savoy/woocommerce/cart/proceed-to-checkout-button.php
savoy/woocommerce/cart/shipping-calculator.php
savoy/woocommerce/checkout/cart-errors.php
savoy/woocommerce/checkout/form-billing.php
savoy/woocommerce/checkout/form-checkout.php
savoy-child/woocommerce/checkout/form-coupon.php
savoy/woocommerce/checkout/form-login.php
savoy/woocommerce/checkout/form-pay.php
savoy/woocommerce/checkout/form-shipping.php
savoy/woocommerce/checkout/payment-method.php
savoy/woocommerce/checkout/payment.php
savoy/woocommerce/checkout/review-order.php
savoy/woocommerce/checkout/terms.php
savoy/woocommerce/checkout/thankyou.php
savoy-child/woocommerce/content-product.php
savoy/woocommerce/content-single-product.php
savoy/woocommerce/content-widget-price-filter.php
savoy/woocommerce/content-widget-product.php
savoy/woocommerce/content-widget-reviews.php
savoy/woocommerce/global/breadcrumb.php
savoy/woocommerce/global/form-login.php
savoy/woocommerce/global/quantity-input.php
savoy/woocommerce/global/sidebar.php
savoy/woocommerce/global/wrapper-end.php
savoy/woocommerce/global/wrapper-start.php
savoy/woocommerce/loop/add-to-cart.php
savoy/woocommerce/loop/loop-end.php
savoy/woocommerce/loop/loop-start.php
savoy/woocommerce/loop/no-products-found.php
savoy/woocommerce/loop/pagination.php
savoy/woocommerce/loop/price.php
savoy/woocommerce/loop/rating.php
savoy/woocommerce/loop/sale-flash.php
savoy/woocommerce/myaccount/dashboard.php
savoy/woocommerce/myaccount/downloads.php
savoy/woocommerce/myaccount/form-add-payment-method.php
savoy/woocommerce/myaccount/form-edit-account.php
savoy/woocommerce/myaccount/form-edit-address.php
savoy/woocommerce/myaccount/form-login.php
savoy/woocommerce/myaccount/form-lost-password.php
savoy/woocommerce/myaccount/form-reset-password.php
savoy/woocommerce/myaccount/lost-password-confirmation.php
savoy/woocommerce/myaccount/my-account.php
savoy/woocommerce/myaccount/my-address.php
savoy/woocommerce/myaccount/navigation.php
savoy/woocommerce/myaccount/orders.php
savoy/woocommerce/myaccount/payment-methods.php
savoy/woocommerce/myaccount/view-order.php
savoy/woocommerce/notices/error.php
savoy/woocommerce/notices/notice.php
savoy/woocommerce/notices/success.php
savoy/woocommerce/order/form-tracking.php
savoy/woocommerce/order/order-again.php
savoy/woocommerce/order/order-details-customer.php
savoy/woocommerce/order/order-details-item.php
savoy/woocommerce/order/order-details.php
savoy/woocommerce/order/tracking.php
savoy/woocommerce/product-searchform.php
savoy/woocommerce/single-product/add-to-cart/external.php
savoy/woocommerce/single-product/add-to-cart/grouped.php
savoy/woocommerce/single-product/add-to-cart/simple.php
savoy/woocommerce/single-product/add-to-cart/variable.php
savoy/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
savoy/woocommerce/single-product/add-to-cart/variation.php
savoy/woocommerce/single-product/meta.php
savoy/woocommerce/single-product/photoswipe.php
savoy/woocommerce/single-product/price.php
savoy/woocommerce/single-product/product-attributes.php
savoy/woocommerce/single-product/product-image.php
savoy/woocommerce/single-product/product-thumbnails.php
savoy/woocommerce/single-product/rating.php
savoy/woocommerce/single-product/related.php
savoy/woocommerce/single-product/review-meta.php
savoy/woocommerce/single-product/review-rating.php
savoy/woocommerce/single-product/review.php
savoy/woocommerce/single-product/sale-flash.php
savoy/woocommerce/single-product/share.php
savoy/woocommerce/single-product/short-description.php
savoy/woocommerce/single-product/stock.php
savoy/woocommerce/single-product/tabs/additional-information.php
savoy/woocommerce/single-product/tabs/description.php
savoy/woocommerce/single-product/tabs/tabs.php
savoy/woocommerce/single-product/title.php
savoy/woocommerce/single-product/up-sells.php
savoy/woocommerce/single-product-reviews.php
savoy/woocommerce/single-product.php
savoy/woocommerce/taxonomy-product-cat.php
savoy/woocommerce/taxonomy-product-tag.php
savoy/woocommerce/content-product_cat.php

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This topic was modified 3 years, 11 months ago by slowlandia. Reason: added firewall info

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Support Damianne P (a11n)
(@drwpcom)

3 years, 11 months ago

Hi @slowlandia. For the 20-30% of orders that are not tracked, are they all with the same payment gateway? Are all your payment gateways redirecting users to the order confirmation page after each purchase?

Thread Starter slowlandia
(@slowlandia)

3 years, 11 months ago

@drwpcom Hi Ena,
no, they are with various payment gateways/options, even when customer used no gateway, with payment option Cash on delivery, which is always redirected straight 2 order conf. page.

Plugin Support Damianne P (a11n)
(@drwpcom)

3 years, 11 months ago

Hi @slowlandia. I noticed W3 Total Cache installed on your site. One possibility is related to caching. Can you ensure that there is no caching on the site or server on the Cart, Checkout and My Account pages to see if that helps? You can learn more at https://docs.woocommerce.com/document/configuring-caching-plugins/.

emembrillas
(@emembrillas)

3 years, 11 months ago

same problem here.

Plugin Support Dani F. a11n
(@danielinhou)

3 years, 11 months ago

Hi @emembrillas ,

Could you open up a new thread and describe your problem there, that would help us understand your setup better.

It would also be good if you could share the System Status Report there too. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button.

Cheers!

Thread Starter slowlandia
(@slowlandia)

3 years, 11 months ago

Hi @drwpcom,
thank you again for your support.

Cart and check-out pages were already excluded from caching, I added My account page to the settings of pages not to be cached. Do you think only this could solve it?

Plugin Support Damianne P (a11n)
(@drwpcom)

3 years, 10 months ago

Hi @slowlandia. I would expect checkout/cart pages to be the issue actually since that’s where purchases occur. Are there any other flows for checkout on your site?

Have you noticed an improvement or does the issue persist?

Plugin Support Damianne P (a11n)
(@drwpcom)

3 years, 10 months ago

Hi @slowlandia. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions, please start a new thread.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Not all orders tracked in GA’ is closed to new replies.

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