Errors found during backup

Dear @erickgerber ,

Thanks for getting in touch with us.

We checked the log file and it seems some more information is needed to understand what the issue is.

Since the info cannot be shared publicly, could you contact us at [email protected] to further discuss the case?

Please, also mention this support thread in the message sent to us.

Thank you.

Dear @erickgerber ,

We haven’t received a message from you yet.

Will be looking forward to hearing from you.

I am having the same issue. I am unable to backup the upload files. This is the link to the Log file
https://www.outandabout4x4club.org.au/wp-admin/admin-post.php?action=backup_guard_downloadBackup&backupName=sg_backup_opt(upl)_20210416062551&downloadType=2
Thanks for your help.

I am having the same issue. I am unable to backup the upload files. This is the link to the Log file
https://www.outandabout4x4club.org.au/wp-admin/admin-post.php?action=backup_guard_downloadBackup&backupName=sg_backup_opt(upl)_20210416062551&downloadType=2
Thanks for your help.

Dear @kerrygillies ,

Thanks for reaching out to us.

Could you open another support thread and send the log file download link, please?
This one opens up a blank page.

The issue may seem to be the same but it may be very different from this support thread.

Thank you!

Apologies, it seemed that the fault was with me. It did not back up because my hosting provider only provides a limited amount of space and my website’s size would breach that limit if the backup would finish. Once I deleted the older backups from my website, the new backup worked just fine.

Thanks for the assistance anyways though.

Dear @erickgerber ,

Thank you for sharing this with us.

Happy to see that the backups work fine after there is enough space.

if there is anything our team can assist you with, don’t hesitate to reach out.