Persistent “Please complete the captcha” after update

  • Resolved Machine IT Services

    (@machineitsvcs)


    3 years, 8 months ago

    After updating to the latest version of hCaptcha plugin, version 1.9.0, I am consistently unable to log into my websites using this captcha on WooCommerce login page. I keep getting the error “Please complete the captcha” even though I’ve completed it numerous times, and even tried completing it in both Login and Register forms to try to login, with same error result.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Machine IT Services

    (@machineitsvcs)

    Added note: Once I downloaded to version 1.8.1, I was once again able to log into my sites successfully. There is definitely a bug in the newer version.

    I have also had this same issue since last update.
    I have woocommerce and users could not login as of version 1.8.0 (the page would just flash and reset the login page)
    Version 1.9.0 would do a bit better by stating an actual error ‘Error: Please complete captcha’ (even though they had done so many times).
    A developer tools console mentioned that an insecure ‘eval’ command was being used and therefore one of the hcaptcha js scripts was being blocked.
    i.e.
    as explained more about eval deprecation here:
    https://developers.google.com/web/fundamentals/security/csp#eval_too

    I have had to revert to version 1.6.5 of this hcacptcha plugin to restore successful login for my site users.

    Please provide an update asap.
    (I really dont want to go back to Google Recaptcha)

    Thank you

    Plugin Author hcaptcha

    (@hcaptcha)

    Thanks, we’re looking into this. Does 1.9.1 from github resolve this, by any chance?

    https://github.com/hCaptcha/hcaptcha-wordpress-plugin

    Unfortunately I can only test on my live site at the moment (and I have a few too many active users to try this for the time being) – so perhaps once I can get a sandboxed mirror of the site setup I could trial any new untested versions of the plugin, but ideally if someone else can report some success with any new versions, then I could re-attempt on the live site during the night.

    Thanks for working on the problem though.

    Also having this issue in a multisite instance. I downloaded the 1.9.1 release source but having issues with composer on my system and pressed for time to continue testing at the moment unfortunately.

    Thread Starter Machine IT Services

    (@machineitsvcs)

    The newest update which was just installed on my multisite installation still has this bug. I am unable to log into my sites! Downgrading back to 1.8.0 AGAIN. Someone please fix this.

    Plugin Contributor kaggdesign

    (@kaggdesign)

    We have fixed this issue in 1.9.2. Please download.

Viewing 7 replies - 1 through 7 (of 7 total)
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