Backup attempt apparently unsuccessfully

  • Resolved tjos123

    (@tjos123)


    3 years, 8 months ago

    Hi. I have been trying to back up to Google Drive but failed to do so. Authorization was done ok. I had also changed the split archives settings to every 25mb, but it still failed.

    I have 3 sites under the same hosting company (3 different Google Drive accounts). 2 sites have been working just fine all the while. This site that I’m working on is nice, and the backup isn’t working.

    Here is the log.
    https://drive.google.com/file/d/1ooba0qzhyZ3zCrELk4wc2EdATWUo_Jm6/view?usp=sharing

    Any advice?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    It shows that the backup process is timed out or killed off

    Please ask your hosts/server admin to increase the limit (I/O limit, maximum_execution_timeout and site memory) or ask them to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Kind Regards,
    Bryle

    Hi support,

    I have also have an unsuccesful attempt.. see notice:

    “The backup attempt has finished, apparently unsuccessfully (Mar 20 21:08:10)”

    You can find my log file here:

    https://battem.nl/log-updraftplus.txt

    Can you tell me what goes wrong?

    Thx, Jan B.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Apologies for the late reply.

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25mb, save your settings and run a new process.

    Best Wishes,
    Bryle

Viewing 3 replies - 1 through 3 (of 3 total)
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