• This is a problem with CF7 ! The contact form does not move or resize to fit the mobile view when this website is viewed on mobile phone. It is viewed ok in large desktop view only, but when browser is resized to smaller mobile view, the form is not seen properly… please help!

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter meideserve

    (@meideserve)

    Here is the list of plugins I use:
    https://drive.google.com/file/d/1OMo93Fg9K4sL4ponjShj1yzbihoTbN28/view?usp=sharing

    NeveVersion: 2.10.4
    this is the theme

    WP 5.7.

    Thread Starter meideserve

    (@meideserve)

    Initially I thought the CF7 update caused problems, when I updated it. The problem was there already when I updated all the plugins. So I rollback to current version, but the problem is still there.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thanks for detailed information. You seem to be using a Drop-in plugin. What drop-in do you use?

    Thread Starter meideserve

    (@meideserve)

    You’re welcomed! Thanks for fast reply! But what is a drop-in plugin?

    I searched and read this:

    https://kevdees.com/what-are-wordpress-drop-in-plugins/

    But I still don’t understand what is drop in plug-in… I don’t think I used one??

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    On the Plugins page you have this line just above the plugins list:

    All (22) | Active (21) | … | Drop-in (1)

    Open the “Drop-in” link. What do you see there?

    Thread Starter meideserve

    (@meideserve)

    Oh… I went and check. Here is it.

    “Drop-ins are single files, found in the wp-content directory, that replace or enhance WordPress features in ways that are not possible for traditional plugins.
    1 item
    Plugins list
    Plugin Description

    object-cache.php

    External object cache.”

    I have no idea what is that, and how it got there. Could it be automatically inserted by the Neve Theme?

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Who is your host? It might have been installed by the host.

    Thread Starter meideserve

    (@meideserve)

    My host is Siteground. What should I do? Is there a problem?

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Maybe the drop-in has nothing to do with this issue, so let’s ignore it.

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Akismet, Flamingo, ReCaptcha v2 for Contact Form 7, WordPress Importer, WP Mail SMTP, WP Rollback, Yoast SEO and the object-cache.php drop-in, and clearing all page cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter meideserve

    (@meideserve)

    Hi, thanks! I have done what you advised. IN fact, i did it one by one and test, to check which is the exact plugin that clashes with your plugin.

    I realized the problem IMPROVES after I decactivate this plugin:
    Gutenberg Blocks and Template Library by Otter.

    Regarding all the other plugins, and themes, I back-tested. No issue. I have added Custom CSS to improve it too here:

    /* CF7 CSS */
    @media screen and (max-width: 60em) {
    .wpcf7 input[type=”text”], .wpcf7 input[type=”email”]
    {
    width: 95% !important;
    }
    }

    HOWEVER, all these are done on the staging site here:
    https://staging16.baby.meide.sg

    May I get your help – how to solve this problem without DE-activating :
    Gutenberg Blocks and Template Library by Otter.
    ??

    Can I just deactivate the function specifically for the page affected:
    https://baby.meide.sg/book?

    This is because a lot of my other pages in the website baby.meide.sg require the plugin functions for proper presentation! It is a super tedious task to edit them one by one after deactviating Gutenberg Blocks and Template Library by Otter. Best if I can just insert some CSS or HTML to fix the problem specfically at:
    baby.meide.sg/book, due to the clash between CF7 and Gutenberg Blocks and Template Library by Otter.

    Thank you!

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    It is difficult for me to provide advice as I don’t know at all what Gutenberg Blocks and Template Library by Otter does. Why don’t you ask about it in that plugin’s support forum?

    Thread Starter meideserve

    (@meideserve)

    I was thinking of doing that. But for some strange reason, suddenly the problem resolved by itself… Could you check on your side – is the problem resolved also when u try a mobile view of baby.meide.sg/book?

    :O

Viewing 13 replies - 1 through 13 (of 13 total)
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