Setting for sending email only when a visitor types something

  • Resolved Ambyomoron

    (@josiah-s-carberry)


    3 years, 8 months ago

    May I suggest that you consider a setting to send email when visitors chat, but ONLY if the visitor actually types something. I sometimes get email but, upon checking the analytics for Watson Assistant, I find that nothing at all was typed by the visitor. A waste of my time.

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  • Plugin Author intelahelp

    (@intelahelp)

    Hello @josiah-s-carberry,

    Thank you for your suggestion, this feature is included in the plan and will appear in one of the next updates.
    Feel free to contact us if you have any further questions or concerns.

    Kind regards,
    Support for WordPress plugin “Chatbot with IBM Watson”

Viewing 1 replies (of 1 total)
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