Missing Product page parts

  • Resolved cnlselectronics

    (@cnlselectronics)


    3 years, 8 months ago

    Hello all,

    This is my first ever site I have made in WordPress so I’m very new to all this. I have been learning along the way but I’m stumped on this issue.

    I have a few products on here, some with dropdowns which work perfect. However when adding this item with 5 variants, when you open the page you see the dropdown and add to cart but then it vanishes and seems to be replaced with 5 stars again for reviews. On all browsers and devices. The plugins I have are W3 Total Cache, asset cleanup and SEO something. I disabled them all and still the issue persists.

    Can’t understand why it works fine on some products but not this one? The link for the item is below: https://www.cnlselectronics.co.uk/product/aluminium-electrolytic-capacitors/

    Many thanks
    Steven

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi!

    I had a look and I was able to add that product to cart with no problem. I tried a few variations too. It didn’t seem to vanish and I didn’t see any review stars.

    Could you send us a screenshot of what you’re seeing when this happens? You could use Snipboard.io to upload a screenshot and share a link here.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @cnlselectronics,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

    Thread Starter cnlselectronics

    (@cnlselectronics)

    Hi guys,

    So sorry for the late reply. I did find the problem. The variant title I added was called “rating” for a capacitor which would be the correct variant title for the product but it was picking up the word rating as the 5 star review and pulling the rating code in twice. Changed the variant title and it worked great.

    Overlooked a little mistake I think but learning is learning:) thank you both for the reply

    Steven

Viewing 3 replies - 1 through 3 (of 3 total)
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